Question about HP PSC 1210 All-In-One InkJet Printer

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Scanner failed to initialize anion of the printer not able to use any function ( print, scan and copy). seems to be scanner mechanism jammed)

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 31 Answers

SOURCE: Black line when scanning or copying

If the line only appears when the scanner is used & not when printing directly from the computer, you are correct in assuming the problem lies in the scanner assy. There should be mirrors attached to the scanner assy which will gather dust and cause copy/scan problems. Remove the glass & clean the mirrors with a DRY cotton cloth. Do not use any cleaning solution on the mirrors as they are sometimes treated & can be ruined if they come in contact with a cleaning solution. Use the dry cloth to wipe off the lens while you have it apart.Also clean both sides of the copy glass while you have it off. Reinstall glass & test.Cleaning the optics solves the problem most of the time. Good Luck!!

Posted on Jun 25, 2007

s4u311
  • 813 Answers

SOURCE: the copier and scanner are not working

hi friend

remove & reinstall u r printer driver
then after try to scan

Posted on Mar 31, 2008

SOURCE: hp laserjet 3050 scan problem

Это устройство редкостное гавно! Чтоб епбали разработчиков в жопу! йа всех не навижу бляяя!

Posted on Sep 24, 2008

SOURCE: Samsung SCX-4720F reads "SCANNER LOCKED" and won't copy or scan.

the lock is underneath the scanner where the printed paper gets delivered. when you reach in to get a printout you more than likley have pushed it into the lock position.

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: The scan failed because of

This is a step in the right direction, but by no means a solution. I tried scanning with VueScan, and it worked fine, which indicates that the problem lies with MS Document Scanning which I was using before.

I shall investigate further and post any useful info.

Posted on May 07, 2009

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1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Feb 15, 2011 | HP Photosmart C5280 Printer

2 Answers

I get a error initializing scanner?


Background of issue- When 4345/M4345 boots up, amber light comes on under start button and the message "Initializing Scanner" is displayed. The unit will print but will not preform any scan functions.

Steps taken to try to resolve issue:
1. Updated firmware
2. Restored factory defaults
3. Took off cover in back of printer covering scanner controller board and reseated all cables
4. Took apart scan unit and cleaned (2)mirrors in scan head
5. Took off back cover of unit, reseated cables coming from scanner controller board
6. Ran Scanner Test, in menu (which everything functions properly)

Usually I would say scanner or controller board has failed but I had 3 M4345 come down with this issue in one week. The only resolve i've found for this issue is repetitively turning on and off the unit until it comes up without "scanner initializing" message. Once it comes up it functions 100% until the unit is turned off and issue will come back.

I'm at a loss here with so many units having same issue, open to any advice. I once took the formatter out of bad unit and put it in good one and it caused the issue in the good one but i'm double verifying this tonight. Thanks for any help.

Nov 17, 2010 | HP LaserJet 4345mfp Printer

1 Answer

No copy/no scan


Down inside that scan assembly are mirrors and a lens, one cover to snap off. Try cleaning the lens, and mirrors, shining a flashlight straight down you can see a sort of fog on the glass. Also the white strip on the underside of the glass needs to be clean. After that you'll have to check around for a new scan assembly.

Jul 31, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

2 Answers

Scanner not scanning


PSC 1401 will print but it will not scan

Jun 30, 2009 | HP PSC 1401 All-In-One Printer

1 Answer

HP Officejet 6210 will not copy, scan or fax. It will print documents from the computer. Any attempt to do the other 3 functions results in it being "busy" and cannot cancel, have to power it off.


Well if it is printing,the drivers are working fine.The copying,faxing and scanning mechanism use the same scanner to copy the image.It seems to be a problem with the scanner mechanism on the printer.Try a reset using the # and 6 buttons while plugging in the power cord.If it works well and good.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

Jun 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

All copies and scanner outputs result in a totally black image


hi, 


its could be hardware issue, if you tell me which printer, then we can try some reset on that machine..........


Regards,  raj_p5983

Jan 23, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

HP Solutions Center can not communicate with HP 3500c Scanner


Had exact same problem. Went to HP site and they said to check "add or remove programs" functions (in control panel) and if there are multiple copies of HP software to download their fix. I checked, had multiple copies, downloaded patch and all worked well again.

Sep 21, 2008 | HP ScanJet 3500C Flatbed Scanner

1 Answer

Scanner does not scan


The first thing I would do is to completely uninstall, reboot & reinstall the HP software suite. If the unit can copy, the scanner function is OK from a hardware standpoint. However, when your software attempt to initiate a scan, the software is failing to communicate with your all in one properly.

If you don't have the CD, you can download it here (but I will forewarn you, the download is huge - 365MB) :

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-23606-2&lc=en&cc=us&dlc=en&product=374568&os=228&lang=en

Let me know if this helps?

Nov 29, 2007 | HP PSC 1350v All-In-One InkJet Printer

1 Answer

Brother Intellifax 2820 repair + automatic document feeder + sensor


Brother Error Codes
RAM clear (most models)
Quickly press function * 2 8 6 4
Display should read maintenance
Press 0 1 for a full ram clear, or 9 1 to retain user data
Display should read reinit for a few moments then redisplay maintenance
Press 9 9 to exit the maintenance mode
Other maintenance mode switches:
01 ram clear (see 91 below)
02 scanner initialize (feed a white sheet, then a black sheet)
05 white level
09 print test
10 modify soft switches
11 print configuration list
16 panel test
19 CML test
20 signal test
21 tonal test
23 filter RX
54 scan edge
55 scanner area
66 test print memo
75 display drum life (if enabled on laser models)
76 reset drum life counter (laser models)
91 parameter initialize (user programming remains intact)
95 protection
B2 error = scanner or power supply error
Brother 950/980: On copy or transmit they may produce black pages. Prone to bad scanner (CCD). Brother may provide a replacement CCD at no charge to the original owner. Sometimes leaving the unit unplugged for a few hours will solve the problem temporarily.
Brother HL600 series laser printer toner will work in the laser fax & multifunction machines (part number TN100HL = TN100PPF). Drum units may be interchangeable as well (?).
Brother 1350/1550/1950: Problem: Record paper jams. Solution: Replace upper shoot. P/N UF6058001. Although there seems to be nothing causing the jam, the upper shoot gets stress marks on the ends. Replace even though it is not broken.
Thermal Transfer Machines: Only one side of the page is printing. Caused by the printhead latch being cracked. The latch is blue in color there is one on each side of the printhead, replace both latches

Nov 06, 2007 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

Cannon scanner D1250U2F and Hp photosmart printer 8250


This is a compatibility issue between the Copy function of Toolbox and the specific HP printer driver. The only work-around would be to scan your image and save it, then print it from another application. One other possibility would be to get Toolbox version 2.2.x from the N650U scanner download page. This version will be limited in functionality, but COPY button should function as expected.

Apr 28, 2007 | Canon CanoScan D1250U2 Flatbed Scanner

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