Question about Microsoft Xbox 360 Console

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Scratches disks when standing up - Microsoft Xbox 360 Console

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This is a common fault on certain older drives, when the machine wobbles or moves due to sound vibrations or if anyone knocks it then the disc wobbles and catches on the plastic mouldings of the dvd drive.

the good news is that its fixable and you can simply put some foam pads in certain places of the upper drive casing to stop the disc wobbling. another way to do it is buy a faulty newer driver the same make as yours and swap the loading tray over in it.



Posted on Sep 28, 2009


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My Playstation 2 damages CD's. The laser seems to melt the disk, making circular scratches. I don't know if the CD is melted (maybe it's scratched by something else in the CD-ROM/DVD-ROM...

If the PS2 is standing upright, switch it to the laying position. Having it stand upright can sometimes cause the drive to damage disks.
Best, -Mind

Aug 03, 2011 | Sony PlayStation 2 (PS2) Console

1 Answer

My xbox works but it keeps scratching my disc it sounds like the lens hits the disk everyonce and a while and then the disc error comes up I shut it down and polish the disk and it starts working is this...

if you got your xbox standing up (vertically), it scratches your discs often. if this is the case lie you xbox down. i hope that solves the problem.. otherwise it is a hardware problem

Jan 06, 2010 | Microsoft Xbox 360 Console

1 Answer

Well my xbox keeps scarching my disc and I don't even move it

umm if you look at the disk and is there a circle scratch? that happened to me too...when it was scratched did you hear a croooosh noise? i had mine standing up and it fell over onto the wrong was upside down...then it breaks the disk making it unfixable...when you had the xbox on the ground, was there black dots on the corners? if so, your xbox was upside down and screwed up the disk and you can only play it by buying a new one

Dec 08, 2009 | Microsoft Xbox 360 Console

2 Answers

How do I fix my 2k9 game it got scratched when i moved my xbox 360 elite

Sorry but you need a new one. You should have deep scratches in your disk. And I bet you had the console standing up;

Jul 05, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

Noisy disc drive - has badly scratched disc in one place.

if you have your xbox standing up then you want to lay it down, i had this problem if you move your xbox when there is a disk in it, it will make a sound and scratch the disk. the best thing to do is to lay it down on a surface such as a table not the floor, if it still scratches your disks go into the place you got the game from and say your xbox scratched t and wont work anymore, they should give you a new game. if you tried this and it still does it then the best thing to do is to ring up microsoft for repair.

Jan 21, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox 360 keeps puting scratches on my games

check to see if anything is obscuring the disc tray on opening and closing.
If there isnt check the disc make sure its smooth and flat no bumps and not bent

if there is noises like grinding when playing it may be a part inside causing this

i suggest calling xbox because i dought u want to risk doing this to other games.

please rate. thank you

Dec 17, 2008 | Microsoft Xbox 360 Console

2 Answers

I have the 360 console and it has been scratching disks. Some sources say lay it flat, others stand it, get a pad, and a million other things. I want to know what exactly I can do to stop this from...

The first thing you can do is absolutely lying the console on it's side. Microsoft has even admitted that a standing console will scratch the disk.

Other than that, there's no way to really stop it. That's the nature of the device.

Dec 12, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

That normally means that the disk is gettgin scratched is your xbox laying down or standing up? If its standing up and is bunped slightly the disk can shift and get scratched. Check your games for scratch rings around them.

Feb 18, 2008 | Microsoft Xbox 360 Console

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happend to me when a friend knocked over my console while playing. ive heard that if your console is on its side then it might scratch the disk. I would suggest standing the console up and playing if its laying down. and to fix the disks buy a game doctor or take it to a store that re-buffs discs. you may also want to call microsofts support line at 1-800-4myxbox and see what they say.

Feb 06, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360

Alright, i had a couple of my disks scratched and usually its because you xbox is standing vertically

Dec 27, 2007 | Microsoft Xbox 360 Console

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