Question about Denon AVR-3801 Receiver

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My Denon AV-3801 will just turn itself off if volume is turned up. I have checked for crossed wires and such,not sure what is going on. Any answers?

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Disconnect all speaker wires at the receiver, then turn it back on. Turn up the volume. If it shuts down, it needs to be serviced. If it stays on, reconnect speakers one at a time and turn on the receiver then turn up volume. When you find the speaker that causes the receiver to shut down, disconnect the wire at the speaker and re- test. make sure wires are separated. If it shuts down, replace the wire, if it stays on, meter the speaker itself to check for a bad vioce coil. If you don't have a meter, you can take the speaker to any audio shop or Radio Shack and they will usually test it for free. Hope this helps.

Posted on Sep 27, 2009

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Probably damaged by power surge. If you do not have experience diagnosing and repairing electronic circuits as well as having access to schematic diagrams then this is not a repair for you. Failure to replace all damaged components may result in damaging new parts.

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Try unplugging everything, including your speaker wires. It's possible that you have a damaged or crossed cable or wire causing a short that activated the receiver's internal circuit. It might have also reheated.

Let the unit sit for an hour. Plug it in (just the power), set the volume to minimum, and turn it on. If it stays on, the issue MIGHT be with a wire or connection, so you should examine all of the tires for damage or crossed connections.

Turn the receiver off, unplug it, reconnect the wires and cables. Plug it back in, make sure the volume is set to the minimum level and turn the receiver on.

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The setting on Page 26 says it only turns OSD off for messages other than the Menu Screens. If you could turn the menus off how would you ever turn them back on?

If you are using only component video, see page 10, 3rd bullet.

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It does that because there is a safety feature in all the newer devices. If your system is turned up to high you would blow your audio outputs or speakers. That's why it shuts off.

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try another power cable-----check on off switchand clean it with luricant contact cleaner from any electronics store.----after changing power cable and cleaning on-off switch---- try to disconnect it and connect it(system reset)

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did you have a look in battery and clean contact point with luricant contact cleaner-------and search for universal remote from radio shack web site.

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Hi Shadow,

Do you have a problem with your receiver? If so, please let us know and we'll be happy to assist!

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