Question about Lexmark X3550 All-In-One Printer

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X3550 printer and want to place a color cartridge

Hello, I have a X3550 printer and want to place a color cartridge number 33, is that it does not work, Catucho me wrong, but wanted to know if there is any way or something to make the cartridge 33 for working on this printer,
thank you very much

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  • juanc1968771 Sep 27, 2009

    I was watching on the page you told me, but I see nothing on the subject, could you help me?
    thanks

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Ajkill
  • 2035 Answers

SOURCE: X5470 colour ink cartridge change

Overview

A Right Cartridge Incorrect message generally indicates a communication error between the All-In-One and the cartridge. This can be due to a faulty cartridge; however, it may be caused by a simple interruption in the communication between the cartridge and the All-In-One.

The procedures below will help you to identify the cause of the error and to resolve the issue.

Rebricking the All-In-One and Resetting the NVRAM

NOTE: The embedded links in the table lead to specific troubleshooting documents.
Step Action
1
Power off the All-In-One and remove the power brick from the back of the unit. Wait 20 seconds. Then reinsert the brick and power the unit on.

Did the error message return?

Yes: Continue to step 2.
No: Print a test page. If the test page prints, the error is resolved.
2
Reset the NVRAM of the All-In-One (click here for instructions).

Did the error message return?

Yes: Skip to Checking the Cartridges.
No: Print a test page. If the test page prints, the error is resolved.


Checking the Cartridges

NOTE: The embedded links in the table lead to specific troubleshooting documents.Step Action
1 Open the top cover of the All-In-One. Remove both cartridges. Close the top cover.
2 Power off the All-In-One and remove the power supply brick from the back of the unit.

3
Reinsert the power supply brick into the back of the All-In-One and power the unit back on.

Does the error message reappear?

Yes: Skip to Contacting Lexmark below. There is a hardware issue with your printer and you need to contact our technical support center.
No: Continue to step 4.
4
Clean the cartridge contacts (click here for instructions) and the AIO carrier contacts (click here for instructions). Continue to step 5.
5
Power the AIO on, reinsert the black/photo cartridge ,and close the top cover. Power the All-In-One off and then on.

Does the error message reappear?

Yes: Power the unit off and try step 5 with another black/photo cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Continue to step 6.
6
Power the AIO on, reinsert the color cartridge, and close the top cover. Power the All-In-One off and then on.

Does the error message reappear?

Yes: Power the unit off and try step 6 with another color cartridge. If the error persists with the new cartridge, proceed to Contacting Lexmark.
No: Try printing a test page. If the test page prints, the error is resolved

Posted on Mar 11, 2008

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  • 1 Answer

SOURCE: How can I reset my

I have same problem, tried print head alignment but no results. Will not recognize refilled cartridge. HELP!!

Posted on Jul 01, 2008

wishtech
  • 10 Answers

SOURCE: I refilled my lexmark color

Go to Lexmark on screen trouble shootin suit and change cartridge from there. make sure the golden contacts on cartridge and printer both are dried and clean.

Posted on Oct 18, 2008

SOURCE: Lexmark X5250 Printer

chech to see if the cartridge slot locks down the tab that locks the cartridge have been known to break. or run a maintenance check and clean the printer heads.

Posted on Nov 05, 2008

  • 9 Answers

SOURCE: Lexmark x3550 18C0032 ink cartrage set up.

The 34 and 35 cartridges will work. You can also buy a 23a or 24a from Lexmark.com and you can refill those.

Posted on Feb 12, 2009

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1 Answer

Replaced ink with #32 & #33 but keeps saying right & left ink cartridges incorrect. please help


The Lexmark X3550 cartridges are:
Black: #23, #23A, and #34 Color: #24 , #24A and #35
I hope this explains why you are getting the error. Thanks.

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If you have refilled the cartridges you got along with the printer, you can't reset them. 23 and 24 are not meant to be refilled. They are what Lexmark call "return program cartridges"- they can't be refilled, you can send them back to Lexmark ( that's why they are called "return cartridges"). You need to buy either 23A and 24A or 34 and 35, those cartridges are refillable.
Here is a link to Lexmark, with a list of cartridge compatibility for your printer:
http://lexmark-cartridges.com/cfv2/printer.php?lang=uk&partner=&productName=x3550

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hello there
here is the lexmark ink cartridges #31 for color and #32 for black 18c0031us_sm.jpg #31 Photo Color Print Cartridge (18C0031) $ 34.99 QTY 18c0032us_sm.jpg #32 Black Print Cartridge (18C0032) $ 24.99 QTY 18c0533_sm.jpg Twin Pack #32 Black Print Cartridge (18C0533) $ 47.99 QTY 18c0033us_sm.jpg #33 Color Print Cartridge (18C0033) $ 26.99 QTY 18c0534_sm.jpg Twin Pack #33 Color Print Cartridge (18C0534)

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1 Answer

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1 Answer

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1 Answer

I have a lexmark X5470 bought a lexmark #33 color cartridge. the printer states: right cartridge incorrect. at the store it said that it is compatable with my printer. how do i get my printer to work?


According to the Lexmark site an number 33 color cartridge is the correct color cartridge for the printer.

Are you trying to print potographs? If so, then you would need the #32 cartridge and the color cartridge together in the priter.

If you believe that the cartridge is defective, contact Lexmark at 1-800-232-3000 and let them know you received a defective cartidge.

Don

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1 Answer

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The 34 and 35 cartridges will work. You can also buy a 23a or 24a from Lexmark.com and you can refill those.

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