Question about Tomtom GO 720 GPS Receiver

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My tomtom720 is stuck on on route planned. I have

My tomtom720 is stuck on on route planned. I have reset it several times. I cannot get the navigate to , home, help screens to come up . I can only hit/tap the screen and it will show where I am currently at. several more taps and it says no route planned. help. please

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  • 3whitecubs Sep 27, 2009

    I have tried hooki8ng to computer, car charger and resetting it. I have hooked to the computer and re installed. Nothing is working. Please help.

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  • Master
  • 1,111 Answers

Have you tried the master reset?

plug it in to the usb port on your computer for a few hours.if that fails,then try the master reset.

note: that the master reset will erase all your saved data

with the unit off,and unplugged, try pressing and holding your finger on the low right corner of the screen and slide the power switch to the on position until you see the message "confirm if you really want to delete all user data?" hit yes and let it restart. then it will set up the nuvi again, so follow the prompts.

if that fails, hook up the nuvi to the web updater and get the latest update.

download the updater HERE

(actually i would do this either way)

bill

Posted on Sep 27, 2009

  • Ben Dover Sep 27, 2009




    • Charge your 720
      for about 2 hours before trying to turn it on again. Make sure the charging
      light on your device is on.


    • Remove your SD card
      If you have one


    • Reset your device.
      Use a straightened paper clip, or something
      similar, push the reset button for 15 seconds.


    • Turn your device on.
      Press the On/off button for at least 5
      seconds.


    • Insert the SD card
      If your device uses an SD card, insert the SD
      card
    After you reset it, try and hook up to tomtom home again and get the
    latest update


    Bill




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