Question about Brother MFC-410CN All-In-One InkJet Printer

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Same Problem - Printer Says Offline

When I try to print the document just stays in the print queue without a status. It only prints when I leave the document in the print queue and I restart my laptop. When my laptop restarts the document is sent to the printer. It says Offline on the task bar of the printer dialog box.

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Try reinstalling all drivers,, and cancell all prints. before.. take an test print from , control panel ---printer-- print a test page..

Posted on Sep 27, 2009

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I replaced the cartridge of my hp psc 1401, copied the test page that was automatically printed, but now I can't print anything. Copying works OK. I don't get an error message or blinking lights on...


what is the status of print job in the queue? whether it is showing printing or no status in the windows.
if the status is printing you delete all the print jobs and switch off and on .then try print something. if no status is there in the windows then you check whether the printer is off line .try make it online by right click on the printer icon then click on the use printer online.

Aug 10, 2011 | HP PSC 1401 All-In-One Printer

3 Answers

My HP deskjet D4260 is offline. I have tried everything to resolve this but cannot find a way of etting it back online. Please help


Once you have added either a USB or networked printer to your PC or Mac computer, you can begin sending documents to print. However, on occasion, a print command will create an error on the printer and take it offline, which will prevent all future jobs from printing. To resolve this issue, you will need to change your printer settings from offline to online.
    PC Instructions - Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer. - Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open. - Go to Printer in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.
    Mac Instructions - Open System Preferences by clicking on the icon in the Dock. - Go to the Print & Fax control panel under the Hardware category. - Select the printer you want to take online from the list on the left side of the screen. Then click on the "Open Print Queue" button. - Click on the "Resume Printer" button at the top of the queue window to change the printer from offline to online.

Mar 02, 2011 | HP Deskjet D4260 Printer

1 Answer

How to solve 'error S01'?


1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Nov 02, 2010 | Brother HL-5270DN Laser Printer

1 Answer

How to i clear the queue with jobs waiting to print when the printer says printing but is not printing


Try pressing cancel on the printer first. Then, open the print queue by opening the printers folder, and double-clicking the printer icon for your printer. Try to select the jobs there and cancel them. If that doesn't work, turn off the printer, and wait for the title bar of the print queue to say "use printer offline". If it doesn't change on the title bar of the queue, then select "use printer offline" from the file menu of the print queue. Then try to delete the print job. If this still doesn't work, leave the printer off and reboot the computer, then try to delete the print job again if it is still in the queue. If none of these work, remove and then reinstall the printer as a last resort.

Sep 30, 2010 | HP Officejet 5510 All-In-One Thermal...

1 Answer

MY LEXMARKX5650 THERE IS A DOCUMENT STUCK IN MY QUEUE. IT SAYS DELETING BUT IT DOESNT DELETE I CANT PRINT MY OTHER DOCUMENTS I REALLY DONT WANT TO HAVE TO RESTART THE PC IHAVE A FILLED IN DOCUMENT THAT...


Disconnect the printer from the computer. Open the print queue, and be sure that the title bar says "printer offline". If it doesn't, select "use printer offline" from the file menu. Then try to delete the file multiple times if necessary to clear the queue. You may have to reboot the computer, but try this first. Also, you can try pressing cancel on the printer itself. If none of this works, disconnect the printer from power for 10 minutes, and try again. Good luck!!

Sep 29, 2010 | Lexmark X4650 InkJet Printer

2 Answers

My printer will not print anything. It doesn't say any errors. I use windows vista.


You likely need to download an updated driver for Vista from the printer mfg internet connection. Delete and reinstall the printer in the computer as if the printer was new. When it looks for the driver, point to where you have the new driver stored. Hope this helps.

Dec 03, 2009 | Cars & Trucks

1 Answer

Printer Connected but wont print


- go to printers folder then check the status of your printer - if it is offline, right click the icon and select use printer online...
- check if there is pending documents becuase printer wont print if there is pending document in queue- to clear the pending docs. right click the icon and select cancel pending document
- printer OJ 5610 icon should be in ready status, no pending documents, and the icon has a checkmark as as default printer...

Nov 20, 2008 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Printing problem


I also own an HP D2360. I had the same problem with eyang and vinerc. I brought the printer to a computer technician and he told me that my color cartridge is busted and needs to be replaced. I bought
a new color cartridge and presto! My printer is working fine.

Oct 14, 2007 | HP Deskjet D2360 InkJet Printer

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