Question about Samsung BD-P3600 Blu-Ray Player

1 Answer

Trouble with samsung bp-3600

I have a full samsung home theater setup. (TV, Receiver, bp-3600 blue-ray). All worked great until the most recent firmware update for the player which installed wirelessly (no problem with the install that I could see). Now the picture from the player keeps dropping out. When you switch the input to the player, you can hear the sound from the startup menus, or if the disk is playing, and occasionally you will get video but it keeps disappearing and "searching for signals" appears on the screen.

I tried all sorts of things, for a while if I tried connecting and reconnecting to the player through the various config menus it would suddenly work fine. (for awhile). I could play a disk though there might be one or two moments where the video disappeared for a second or two. (tolerable, but something that NEVER happened at all before the 'upgrade') Now no amount of messing around seems to get it to work. The DVD picture does appear now and then for a few seconds at a time.

One very interesting thing I just discovered... if I manage to navigate on a DVD menu to one of the DVD option sub-menus, the picture is completely stable. (it fails again as soon as I 'play' or go back to the main menu.) One difference about this submenu is that there is no sound with it, maybe that has something to do with it.

Any ideas much appreciated!

Posted by on

  • jkilloran25 Jan 10, 2010

    thanks to lettnlett for the post.

    As it turns out, I have since determined pretty conclusively that the player is not the source of the problem. It seems it was a coincidence that the problem started about the same time as the firmware update. The problem seems to be the arrangement with the samsung amplifier part of the home theater. It's designed to take in HDMI in from the player and then send HDMI back out to the TV along with the sound to surround speakers. The problem is that the amp for some reason doesn't seem able to pass the video to the TV anymore, at least not reliably.

    I reconfigured things to that the HDMI goes straight to the TV from the player and the audio is sent through different outputs to the amplifier. This works flawlessly though there are a lot more buttons to push to get it work whereas before it was all seamless. There are more cables running around, and it requires all 3 remotes to make it work, but at least we can watch DVDs.

    I could take this up with Samsung but it would be a pain to send back as I bought the amp mail order and it included a set of speakers... oh well.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 6 Answers

Its probably the update. Samsung has had a history of pushing updates then having to send a new one to fix the last one. Sites like AVS forums are full of good info. If there's alot of people having the same issue it helps you identify the culprit. In these situations there's only 2 possible culprits the update or the player itself. If its still under warranty take it back and confirm its the update. Or, wait for the fix.

Posted on Jan 10, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to connect a Panasonic SA PT950 home theater syst. to a Samsung flat TV UN65JU650D?


Samsung 40'' 720p tv and Panasonic home theatre system ...

? 5:30
https://www.youtube.com/watch?v=zDG-PZtqCNE
Jan 4, 2012 - Uploaded by Nazil Rahman
Samsung 40'' 720p tv and Panasonic home theatre system ...How to Connect an HDTV to Your Sound ...

New way to connect TV to Surround sound using HDMI ARC ...

? 4:46
https://www.youtube.com/watch?v=fFNEKnlQd6I
Dec 13, 2013 - Uploaded by Tampatec
How to Connect TV to Surround sound receiver system setupusing HDMI ... to Samsung, LG, Sony, Vizio ...

Unable to connect Samsung smart TV with Panasonic home ...

www.tomsguide.com/.../unable-connect-samsung-smart-panasonic-home...
Dec 16, 2014 - hi I bought Panasonic SC-BTT405 blue ray disk 5.1 home theater and ... Unable to connect Samsung smart TV with Panasonic home theater ... I have an LG55LA9650 smart TV hooked up to a Bose 3-2-1 home theater system.

Jan 23, 2016 | Samsung Audio Players & Recorders

1 Answer

I just picked up the Samsung HW C560S receiver. I'm trying to run a cable box as well as a blue ray player through it connected by HDMI. Blue Ray seems to work fine but can not get picture from cable box....


When you run the cable box and the blue ray player to your receiver you use two sets or cords yes? there for you need to run two sets of cords to your TV from the receiver. Have you done this? Both the DVD and Cable box will have different inputs to the TV. Turn the cable box on and cycle through the inputs on the TV. One should pop up for the DVD and a different one for the cable. Let me know if this works.

Mar 07, 2011 | Samsung HW-C560S Theater System

1 Answer

I have a LG LHB335 Blu-Ray home theater system, & a LG TV I can get Full surround sound when the blu-ray is play a DVD but not when just watching Reg TV. I use a HDMI, should I hook up sonething else ?...


LG documentation states:

When you use SIMPLINK function, you have to

connect to the OPTICAL IN 1 jack to enjoy TV
sound to your speaker system.

Basically you need to have the Audio go from TV to receiver and setup receiver to that Input to output surround sound to all speakers.

If you have a cable box or satellite receiver, hook that output into the receivers input and that should work.

My setup is DirectTv HDMI output goes into the LG Home Theater HDMI Input 1, and LG goes HDMI output into the TV HDMI input 1.
so to watch DirectTV, I switch LG Home theater to HDMI Input 1. and TV is on HDMI input 1 (to view LG HDMI output from DriectTV, Blu-Ray, Vudu, etc.)

Jan 11, 2011 | LG LHB335 Theater System

1 Answer

I can't control the HT-C6530 unit with the remote. The remote is controlling the TV instead of the samsung HTS and i can't seem to switch it back. Seems to be something to do with the BDReceiver/TV button...


hi,
press bd receiver / tv button to select the remote for any one. u can use the same remote for tv and blue ray receiver. when u want to control blue ray with the remote, select remote for the same by pressing bd receiver / tv button and wise versa.
ok

Dec 27, 2010 | Samsung HT-C650W Theater System

1 Answer

Have a problem with samsung ah59 02298A it stopped controlling my samsung blu Ray player how do I retrain it to work with blu Ray player


Press the BD RECEIVER/TV Button until it glows a Yellow color. Then the remote is set to control your Blu-ray. When it is green it is set to try and control your TV

Sep 06, 2010 | Samsung HTC550 Theater System

1 Answer

Hi I have a Yamaha yht 292 surround sound system with a model htr 6230 reciever. I have a panasonic (42'') plasma HDTV (model TC P42X1) attached to the receiver by a HDMI cable. I also have a Samsung Blue...


As per HTR-6230 specifications (http://www.yamaha.com/yec/products/productdetail.html?CNTID=5028494&CTID=5000400&ATRID=1020&DETYP=ATTRIBUTE) the HDMI function is only "audio-passthru", which means your receiver is not able to get the audio from HDMI cable, it can only pass it forward to TV. You would need a receiver with "HDMI switch" to be able to listen to audio via HDMI cable. You can find such receiver by looking if it supports TrueHD audio (which can be transferred ONLY via HDMI cable).

With your current receiver, you can connect it to the Blue-ray player via Optical SPDIF cable. I have checked the specs and both receiver and BD player supports optical connection.

Feb 25, 2010 | Yamaha YHT-390 Theater System

1 Answer

Hi, Ive tried to set up my samsung blue ray


It seems as though the HT works fine, so to get the TV itself to play through the HT setup, take the audio out from the TV and hook it up to a separate channel on the HT receiver. Turn on TV and receiver and put the receiver on the respective channel of the receiver. I hope this helps.

Oct 26, 2009 | Samsung Audio Players & Recorders

1 Answer

Optical input not working


Make sure you take the rubber protectors off the ends of the optical cable , put it from your tv into aynet 1 on the back of the blue ray then to hear the tv through the speakers select d.in 1 on the blue ray remote and press the mode button on the controller until you get matrix so you can listen through all speakers.

Apr 28, 2009 | Samsung HT-BD2R 7.1 Channel Blu-ray Home...

1 Answer

Best way to connect new system


After trying several ways, we decided the best picture was to run the blue ray (out) directly to the TV (in) with an HDMI and another HDMI from the sat. box(out) to TV(in), then optical audio from TV (out) to receiver (in). This way you don't have to change channels on the reciever when switching from TV to DVD. Remember that HDMI is one cable that supports audio and video. If you are using all Samsung products and want to use one remote, using the Anynet feature, I think it has to be connected with an HDMI. I'm going to try connecting an HDMI too from the reciever to the TV to see if this feature will work. It does with the Blue Ray.

Nov 21, 2008 | Samsung HT-AS720ST Theater System

Not finding what you are looking for?
Samsung BD-P3600 Blu-Ray Player Logo

1,884 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Televison & Video Experts

The Knight
The Knight

Level 3 Expert

73665 Answers

Henry  Thomas
Henry Thomas

Level 3 Expert

1074 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Samsung Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...