Question about Motorola Mobility Moto Q
My MotoQ is taking 30sec - a minute to switch from one function to another or to take action on a command; it will not Sync or download e-mails even though I have e-mails set to download every 2 hours. This has been going on for 3 days. I did not drop it or load any new programs on to it. It started acting like this after it got a little dusty when I was exercising my horse. That is the only thing I was doing right before it started to act up. I deleted many photos and that helped the storage on the device, but did not help performance.
I can help you with your MotoQ problems.
Your system software / firmware has become corrupted. You need to download and install replacement firmware for your phone. You need to choose the correct firmware for your exact model and service provider / carrier for it to work.
I wrote fixya tip on how to do this a few months ago, the links are below. But don't use the verizon firmware unless verizon is your carrier - get your carriers firmware from Motorola's MotoQ website.
Or, just take it into your service providers store and get them to do it.
I hope that helps.
Motorola MotoQ Manual Download
Motorola MotoQ Update Manual Download
Motorola MotoQ Verizon Firmware Update Download
Posted on Aug 30, 2010
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Posted on Jan 02, 2017
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