Question about Adler Royal HT500X Shredder

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The shredder stopped working and the power light won't come on. It had worked just moments before.I have cleaned the paper out as much as possible.

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Posted on Jan 02, 2017

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SOURCE: paper won't shred

When the paper is inserted can you still see the cutting shafts turning....if not then take top cover off and chk...you most likely have damaged plastic gear in drive train.

Posted on Jun 02, 2010

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1 Answer

My shredder stoped working


My shredder was under warranty--not officemax warranty--so I sent it back to the company that manufactured the shredder, at my expense. They sent me a new one at their expense. Had I added a few more dollars to the shipping for a new shredder. I never could get my to accept paper or lubricating sheet. Did not open the exchanged shredder until 2 days ago and so far it works, however the original one worked for about a week before stopping. I believe--should I have the need I will purchase a different brand.
I hope that helps.

Apr 11, 2014 | OfficeMax 10-Sheet Micro-Cut Shredder...

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Shredder won't stop running


THERE MAY BE SOME PAPER SHREDS BLOCKING THE LASER LIGHT.
UNPLUG SHEDDER AND CLEAN CUTTER HEADS.

Sep 30, 2011 | Office Depot Ativa DQ60M Shredder

2 Answers

OUR FELLOWES CROSS CUT SHREDDER WILL KEEP ON RUNNING AFTER THE PAPER HAS BEEN SHREDDED. ARE THERE SENSORS THAT COULD POSSIBLY BE COVERED IN PAPER DUST?


If you look into the slot you feed the paper into, you should see a two little bumps that are facing each other in the center of the slot. These are the sensors that tell the unit to turn on/off. You can try cleaning them with a paper towel or long q-tip. If this does not fix it, then the sensors will have to be replaced. Most Fellowes machines have a 3-year warranty, you can call Fellowes at 1-800-955-0959 to see if yours is under warranty.

May 25, 2011 | Fellowes Office Equipment & Supplies

1 Answer

Royal 85x paper shredder: The shredder will start to shred but stops shortly after "grabbing" the paper. In order to get it shredding again, I have to put the machine in reverse, remove the...


Sometimes spraying shredder oil on the cutting teeth wil work.

You should shred paper with a light weight machine oil poured on the paper to keep the cutting teeth working freely.

Good luck.

P.S. If this doesn't work then just take the head off and cleanj/lubricate any bearings you find.

Mar 23, 2011 | Royal 85X Shredder

1 Answer

My shredder stopped working in the middle of a shred. I have cleaned all shredding from it, but it still refuses to run. Is there a thermo cut off switch, and if so, where?


  • Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.

  • 2

    Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.

  • 3

    Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.

  • 4

    Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.

  • 5

    Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.

  • Jan 02, 2011 | Office Equipment & Supplies

    1 Answer

    Tech Solutions shredder Only powers in reverse w/ green light


    Their are sensors on top and bottom of cutter asm. Good chance one or more are dirty, blocked with paper shreds or just bad. Clean with compressed air and lightly moistened cotton swab.

    Jun 01, 2009 | Tech Solution TS-8000 Cross-Cut Shredder

    1 Answer

    Our 0S - 11 cs shredder has stopped working. The lights are still on but it will only work in reverse.


    Make sure there is no paper shreds blocking the sensors on top and also underneith the cutters. Use a cotton q-tip to clean dust from sensors and maybe compressed air.

    May 15, 2009 | Fellowes 3011001 Shredder

    1 Answer

    NoviTech Paper Shredder PS-045/B stops working after a while.


    I have workrd on shredders for 17 years. you need to spray a light wait oil in to the paper shut. It is a catch 22 paper dust & paper builds up in them and the covers need to come off and be cleaned out or gears start stripping or braking.
    good luck

    C.W.H. ( typboy)

    Jan 22, 2009 | Office Equipment & Supplies

    2 Answers

    Shreder will only go backwards


    I have a Fellows OS-11Cs shredder that suddenly quit operating. It would run in reverse and when auto mode was selected an audible clicking noise was emitting from a relay on the pc board. My initial thought was that I had overheated the unit since the shredder had been operating perfectly up to the point where it stopped working but that didn't seem to be the case after the unit was allowed to cool down.I cleaned all visible paper shreds from the cutters(with the shredder unplugged)that were visible and then sprayed the cutters with a very light lubricant (3 in 1 oil) I then operated the shredder in the reverse mode for a few moments and since then the shredder has operated flawlessly.I hope this is of some assistance to others with a similar problem.

    Apr 01, 2008 | Fellowes 3011001 Shredder

    1 Answer

    Shredder stopped working


    I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

    Dec 28, 2007 | Royal 85X Shredder

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