Question about HP OfficeJet 7310 All-In-One InkJet Printer

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HP OfficeJet 7310

Every time I try to fax a document it prints out a piece of paper that says "Result: Jammed." Sometimes it will appear to have faxed several pages, then all of a sudden it will quickly feed all the remaining sheets through and print a Log saying "Jammed."

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  • allan mike Dec 20, 2007

    i have the same problem - and then i have to retry it and fax goes thru.
    it never really jams but prints out a paper that says it jammed.
    i slowed the fax speed to slowest setting and it still says jammed

  • Matt in SD Dec 17, 2008

    I sent a fax of one or two pages not problem. If more than two pages the third page and the rest of the pages are all fed through the reader with the second page. The computer notices the error and prints out the paper jam message. Sometimes if you view the fax that went throught the 3rd page will show up partly on the bottom of the second page, because it thinks it may have a legal sized fax.



    Any help is appreciated.

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Showing paper jam and have checked and don't see any paper

Posted on Dec 23, 2007

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&jumpid=ot_recdoc/c00219180/en_us/c00786157/loc:4&custom_solutionid=rd_c00219180&lc=en&dlc=en&cc=us&lang=en&rule=22243&product=391182

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