Question about HP CapShare 920 Handheld Scanner

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The copy light won't stay to copy

Every time I try to make a copy, the copy light won't stay on.

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Yellow copy light wont stay on could be from weak bat or a problem in the scanner head we have a 50% rate of repair to fix this problem. also check the two round led's on the base that they are clean and free from dirt. www.direct911.com

Posted on Jun 07, 2011

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That is often an un-fixable problem. However, sometimes a fully charged fresh set of batteries will handle. (Use high-quality rechargables, not disposable alkalines.) Also try power cycling the unit several times.

Posted on Oct 02, 2009

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Posted on Jan 02, 2017

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