Question about SanDisk Sansa e250 MP3 Player

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It is asking me to synchronize dont know how. I have the music downloaded on the mp3 player

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1. do you have windows mediaplayer?
2. you dont download music to mp3 you syncronize or drag and drop (depending on wether you have programs installed for the mp3.)
3. what is your mp3 player called?

Posted on Sep 27, 2009

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1 Answer

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I ran into the same problem with my Sansa when listening to legally downloaded audio books from the local library. This is what I found:

  • " Are you sure the player is in MTP(plays for sure) mode when you transfer it? You can check by going to settings>usb mode on the player itself. I think it needs to be for you to use library files like that. " (This worked for me)
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Synchronize to continue your music subscription


renew your subscription, then reload the songs onto there

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Synchronize to continue your music subscription


it's asking that you verify the DRM status (i.e., that you bought it and it resides on YOUR computer.) It cannot play the file until you synchronize it with windows media player. You can delete them off of the MP3 player just by noting which songs don't play and deleting them through windows explorer when the player is connected.

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You have to synchronize your Sansa to a computer that has a current subscription to Rhapsody, and you have to sync the Sansa to that same computer at least once every 30 days, or the Rhapsody songs will stop working. Use a different music service that is free, or convert all of the songs to Mp3 format to get around the problem. If you get a subscription to another music svc, then you must maintain a current subscription with whatever new svc you choose as well.

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Do you have an account with Rhapsody? The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service. Best of Luck.

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I thought windows media player automatically synchronized it for you. I use musicmatch instead all you have to do is drag your music files to your portable device window. I dont know if this will help because i have the 250 series.

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