Question about Epson PictureMate 500 InkJet Photo Printer

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Even with a new cartridge it says empty cartridge and won't print

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Are you using a generic ink cartridge? and just for added information, picturemate cartridges or so some epson inks do have expiration dates, pls check because if you have them stored for quite sometime the tendency is that the inks will harden up. then it will not distribute ink to your nozzle.

another thing troubleshooting steps, have you tried to perform a cleaning cycle? try to do it for about 4 or 5 times. then try to print. pls be advised that it will take in a certain amount of inks to clear the cloggs and force it out.

or before installation of the cartridge, did you shake them? for about 5 times then insert it back

Posted on Oct 09, 2009

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Posted on Jan 02, 2017

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Did you change your cartridge with brand new one or refilled one??

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-------------------------------------------------------------------------------
This is the method how printer measures the ink level.

1. Each cartridge has a serial number.
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