Question about Philips GoGear SA3125/37 MP3 Player

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It wont work

When i turn on my Philips gogear 2gb it saysconnect to pc use device manager to repair!What do i do?

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  • Anonymous Mar 31, 2014

    it wont work

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Goto philips.com then under support and elctronics find your model and download the repair utility and run it on your mp3 player try that first you can also put it into recovery mode by holding the volume up button while you connect it to the pc

Posted on Sep 28, 2009

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  • Contributor
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Connect to pc usedevive manager to repair

Posted on Sep 27, 2009

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Posted on Jan 02, 2017

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1 Answer

My philips 2gb gogear mp3 player wont turn on. It goes on but wont go past the GoGear logo on the screen


Please visit this support page via this link:

http://www.support.philips.com

At first use the "find your product" option and then you can download the device manager program.
Launch it and select the "repair device" possibility and in this way you can fix this problem.
If you got stuck you could get all information to help you at this page also.
Good luck, good working!
Thanks.
gylacz

Jun 14, 2011 | Philips Audio Players & Recorders

1 Answer

Hi team,i am facing problem with philips go gear 2GB player, Problem is :when ever i switch it on,"please connect to Pc and use device manager to repair" please help me in this scenario,explain...


Hello,
I'm not a team member, but
1. Select your GoGear 2GB player from this list:
http://www.search.philips.com/search/search?q=GoGear+2GB&s=all&l=global&h=all&o=
2. When not having the program Philips Device Manager installed on your computer yet: Look under Software and Drivers, select the Device/Firmware Manager for your player.
2.1 Run the execute file Device Manager for installing the Device Manager toolbox.
3. Run Philips Device Manager:
  1. Having launched Philips Device Manager at Start -> Programs -> Philips Digital Audio Player -> SA2XXX -> Philips SA2XXX Device Manager on your PC
  2. Connect your player to the PC
  3. Device Manager should acknowledges your player and automatically goes into recovery mode.
  4. Follow the instruction of the Device Manager.
  5. After the player has been repaired, remove it from your PC and re-start.
If this was helpful I'd appreciate your answer.
When needing more help, just add a comment in this thread.

Feb 21, 2010 | Philips Audio Players & Recorders

1 Answer

Need help on repairing my Phillips gogear mp3


As far as opening the Philips Device Manager - if it won't pop up automatically, then on a computer running Windows XP, you can go to Start (on your desktop) --> All Programs --> Philips --> Philips Device Manager to open the program.

Mar 21, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

MY philips go gear 2gb music player does not getting on.


Run a Repair in Philips Device Manager - the program came on the installation CD.

If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Philips GoGear 2GB memory corruption


You have to do the "update" in the Philips Device Manager (make sure you are connected to the internet when you do) to repair the corruption: Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 10, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

I pod


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 28, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips gogear 2gb player


all of you are having different issues

1.Reset
2.Run the repair in device manager
3.Run recovery mode: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Jul 07, 2008 | Philips GoGear HDD6330 MP3 Player

2 Answers

Help please


You must run a repair using the Philips Device Manager that came with the CD. After you have done that, you must run the "update" with the Philips Device Manager.
Repair=1 time fix
Update=permanent fix

Jun 03, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Philips GoGear Mp3 player problem


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Jan 04, 2008 | Philips GoGear HDD060 MP3 Player

2 Answers

My philips mp3 wont work


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 02, 2007 | Philips HDD1630 MP3 Player

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