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I have a Dyson DC07 that does not pick up the dirt as well anymore, can you suggest a repair shop in the 60637 Chicago area?

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You can call dyson and they will tell you where the closest service center is here is their web site http://www.dyson.com/homepage.asp

Posted on Oct 13, 2009

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1 Answer

Not picking up dirt


Hi Madhuri,

I'm sorry to hear you're having difficulties with your DC07. If the machine won't pick up through the cleaner head, there may be a blockage somewhere. The easiest way to check for this is to follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=5&product=DC07-ST-BC

It's also a good idea to wash the filter - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve your issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support



Nov 28, 2011 | Dyson DC07 Allergy Blue/Turquoise Bagless...

1 Answer

Dyson dc07 not picking dirt in up right position


Hi Madhuri,

I'm sorry to hear you're having difficulties with your DC07. If the machine won't pick up through the cleaner head, there may be a blockage somewhere. The easiest way to check for this is to follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=4&product=DC07-SY-HEPA_US


It's also a good idea to wash the filter - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

This should resolve your issue, but if you need any further assistance, please call us free on 0800 298 0298 (UK), or 1866MYDYSON (US).

Kind regards,

Jack
Dyson Online Customer Support


Nov 27, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

I have a DC07 which is not picking up very well. I've cleaned the pre motor filter, was not aware of the post motor and will check. However, do the Dyson brush rollers wear to the point of not picking up...


Hi The filter is only part of the cleaning process with a Dyson.

I would suggest you get a 2 p peice and unscrew the plastic screws on the base. You will likely find that this area has clogged up. Clean this area out and put soleplate back on.

Also check your u bend and at the side of the Dyson there is a a piece called the valve carriage which also comes off.


You can put your filters, u bend and valve carriage release in the washing machine.

Feb 23, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Have dyson dc07 animal. catch that holds the flap closed has broken.Shop suggests I need a new cyclone assembly unit -- cost about £45. Surely there is some cheaper repair?


Hi its Darran at Dyson.

Regrettably you will need to buy a relpacement cyclone top of this part has failed.

You can buy one direct from Dyson via our website at www.dyson.co.uk at a cost of £31.28. Post and packing is free of charge.

I hope this information is useful to you.

Kind regards
Darran
Dyson Customer Service

Apr 26, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My hover isnt picking anything up?????


Your hose (or what ever your machine uses to get the dirt from the floor to the bagless dirt area) is clogged. You may be able to blow the clog out "backwards" using a 'shopvac' type vacuum.

Thanks for your question at FixYa.com

Jan 04, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

My DC07 Animal won't pick up the nap in the carpet - what's wrong? The brush is clean and it picks up the dirt, just not the nap.


The belt is stretched or worn. You need to replace the belt. Here is a link to the belts you need and to the manual which has instructions, it's really simple. Hope this helps ya!

Dyson DC07 Belts and Manual

Dec 11, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

The brush doesn't spin anymore, but the belt is not broken. model DC 07; approx three years old


The belt may not be broken but after 3 years the belt will have stretched and it will not turn the brush. You should change the belt every year. Changing the belt is an inexpensive fix. I would try that first and if it doesn't do the trick I would take it to a repair shop. You can get the belt you need here:

Dyson DC07 Replacement Belts

Nov 07, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson cyclone assembly will not spin when it picks up dirt.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=34171&thid=680773
My dyson cyclone assembly will not spin when it...
Posted by littleladysc on Jun 18, 2008
I have 2 dyson dc07. The cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? Thanks!


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 Bagless Upright Cyclonic Vacuum.

It sounds to me that you may have a clog but when you said you changed them out the vacuum is fine, so a couple of things, if the vacuum is still under a factory warranty of 1 or 2 years the cyclone assm still would be under a factory warranty. If it is over the 1 or 2 years then you would have to replace the cyclone assm but you may want to check with the Dyson Factory Tech Support / customer Service line as per the problem, and they can ship you the part from the factory or to check with your local vacuum cleaner dealer in your area and they may have one in stock or they can order one for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.dyson.com/
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 questions@dyson.com
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.


Jun 18, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dirt from the back of my machine


I had the same symptom. Lay the cleaner on its side locate the rubber flap at the bottom of the rear grey channel. Get a piece of wire (I used an old curtain wire that has an hook)and go fishing. I got about 2 handfulls of old fibre followed by the dust when I turned it upright.

Jul 29, 2007 | Dyson DC07 Animal Bagless Upright Cyclonic...

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