Question about Electrolux Epic 6500 Vacuum

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The cord on my electrolux Epic 6500 has been pulled too far out and will not rewind. How can I access the cord reel to rewind?

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There are two keys holding the body together, underneath the bumpers on the side of the vac. With the bag door open these keys when gripped with pliers will slide forward to release the body panels.

Before opening the vac, gently push the cord back inside the housing.
2 possibilities:
If the spool rotates and allows the cord to push in , the body must be disassembled, and the cord winder removed and the spring reloaded. This is tricky work. you will need to wind the entire cord onto the spool, then load 3.5 rotations onto the coil spring for tensioning, then reassemble. It's a bit like working on a land mine of you're new at it. Wear safety glasses.

BUT if the spool is locked from the outside and the cord wont push in or pull out, a fine , long blade screwdriver can be inserted diagonal to the body through the cord slot and with luck you can lift a cog of the spool releasing tension and the rewind will work. try that first , but be gentle . You must release the cord spool allowing a a dog ear catch cog to release inside by gently lifting upwards.
Post back to say how you made out,
Or look for an AERUS Electrolux service shop.

Posted on Sep 27, 2009

  • jjw99 Feb 12, 2012

    Cord was all the way out. The long thin screwdriver did it for me. I didn't find any cog to release, but I was able to turn the spool back enough to get it working again. Tnx.

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If you can't get it to go back in by pulling on it, you will need to open up the machine to rewind it by hand. Open the front of the canister and remove the bag. As you are looking at the front of the unit, there are two vinyl coverd strips that run the length of the unit. Pull forward on these strips and then pull out so that the vinyl seperates from the plastic underneath. Now grab the plastic strip with a pair of needle nose pliers and pull towards the front of the canister. These can be tough if the machine has never been opened up before, but pull as hard as you need to, to slide the strip out. Once both strips are out, turn the machine over, pull out on the sides of the bottom of the unit, and lift up. The bottom should come of relatively easily, and eveything will be exposed. You can now see the cordwinder and the spring that pulls the cord back in. If it's not broken, you should be able to manipulate the spring reel by hand and get the cord started so that it will rewind by itself. If not, you probably need to have the cordwinder replaced. Good Luck!!

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