Question about Dell 962 Photo All-In-One InkJet Printer

2 Answers

What are the correct settings for Dell AIO 962?

Since i had to re-install i am wondering if scanner not working due to incorrect settings somewhere..anywhere! This is a NIGHTMARE!
PLEASE help.......

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer
Re: What are the correct settings for Dell AIO 962?

Well since I am having the same problem and I have been searching this blasted computer for hours looking for a resolution I suggest you take the bugger to the nearest garbage heap and have at IT!! That is what I plan to do ASAP...happy tossing :)

Posted on Jul 13, 2011

Re: What are the correct settings for Dell AIO 962?

Hi there: Some clarification questions from me:

1. What operating system?
2. What did you have to re-install? The whole operating system or just this printer?
3. Have you downloaded and installed the latest drivers from the Dell site?
4. Are you able to copy something just using the Copy buttons on the unit itself?
5. Are you able to print to the printer successfully after re-installing?
6. What program are you using to scan?

Posted on Dec 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Trying to add dell photo AIO 962 printer to my toshiba satellite laptop which is running windows 7. have followed dell website instructions to download driver/firmwear etc and chosen vista 32bit under drop...

Hi! Regarding this matter. The dell photo AIO 962 may not be compatible with windows 7 thats why it gives you the error message. You downloaded the driver using vista32 but you have a windows 7 on you machine, its not gonna work. It may work on the toshiba if you gonna downgrade from windows 7 to vista, but if you dont want that option you can wait for sometime to have an AIO 962 update for windows 7 for it to work. Hope this helps and have a good one!

May 12, 2010 | Printers & Copiers

1 Answer

I have a similiar problem with my Dell AIO Printer 962

reinstall the printer and fax cd that came with your computer

Jul 10, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

My Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.

Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.


May 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanner quit working on Dell AIO962

Apni ma mt chuudvao mujh se philips walo

Apr 29, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

I can't scan a document into a Word file...

Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 

Mar 21, 2009 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Dell 962 AIO Is Not Recognized As A Scanner

I contacted Dell Techical Support and they connecting to my system where they ran a cleanup utility (I think it deleted all the printer drivers) and then we downloaded the latest drivers and reinstalled the printer. At first it didn't appear to work correctly, but upon rebooting the system the printer was working correctly - scanner included. At the moment, all is well.

May 27, 2008 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Dell AIO 962 Scanner/Fax problems

Go to dell AIO and try the maintenance/ Troubleshoot.

Dec 17, 2007 | Dell 962 Photo All-In-One InkJet Printer

3 Answers

Dell AIO 962 copy & fax issues

Go to Dell AIO and click on maintenace/ Troubleshoot on top of the page. Then go to maintain or fix quality problems.

Then choose the problem and run it.

Nov 14, 2007 | Dell 962 Photo All-In-One InkJet Printer

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

Related Topics:

70 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers


Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides