The owner's manual will address any child lock.
If you don't have you r manual, maybe it;s a GE brand, since you posted in a GE category?
You can download GE owner's manuals and installation instructions here.
If
it's not a GE, feel free to contact me directly with your brand and
full model number form the tag in or on the unit for more free help.
A hard reset may work. Unplug it for a a couple of minutes, then try again.
If
it still doesn't work, it may need a new keypad. Feel free to contact
me directly (with brand & full model number) for more free tips or
an estimate.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
William E. Miller
[email protected]
http://www.microwavedisplay.com
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