Question about GE Wireless Optical Mouse

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I have had this GE 97990 optical mouse for awhile now and it just stopped working. I changed batteries but nothing. Not sure exactly how to re-sync. What do I do, and what do I do if the re-sync doesn't work?

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You can get it working again. There is a button right here which is the connect button and the reset button. Usually if you press these two at the same time you can get it to working again

Posted on Sep 27, 2009

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You need to install the radio receiver to the computer via usb. then sync the devices. Usually a button on the receiver or mouse should do it.

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stupid question but have you tried replacing the batteries? it does honestly sound like its got power issues which are usually just that. give that a shot with some fresh batteries and re-synch the units (by pressing the button on the reciever then on the mouse).

Apr 26, 2009 | GE Wireless Optical Mouse

1 Answer

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Hope this helps you. Bud

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You need to plug in the USB reciever load windows till desktop appears, hold down the reciever button until it flashs then quickly turn over mouse and press connect button in. and you should see the reciever flicker, and it should start working. if it dont try swapping the batterys as they dont last long...and repeating the same process Hope this helps John

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GE Wireless mouse 97990 Rev 4 stopped working


From the Jasco website, some other options to try: Batteries: Tracking can be affected by low or dead batteries. Try replacing the batteries with a fresh set and test the tracking. Although you can use rechargeable batteries, alkaline batteries have been found to have the longest battery life. Interference with other electrical products: Other electrical devices may interfere with the radio signal that the mouse uses to communicate with the receiver. Try placing the receiver in a different location, away from the monitor, zip drives, and other electrical devices. Also, try rotating the receiver so it is on its side (or back). Range of the receiver: GE cordless pointing devices can transmit a signal up to 2 meters (appr 6 ft). Make sure the receiver and mouse are within the 2 meters of each other.

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1 Answer

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First, change your batteries. Next, make sure that after you push both link buttons (try to press them as close to simultaneously as you can) that you click the mouse button. Otherwise it won't actually link.

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