Question about Micro Innovations PD7250LSR Wireless RF Laser Mouse

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Keyboard and mouse not working when booting into OS

Ok... here is the scenario:

I have McAfee running on my system.
I am running XP.

I was checking out videos on YouTube and a couple of other sites. Normal stuff for my grand daughter nothing risque. I then went to a site someone told me about where you can watch TV programs on your computer.

Then McAfee pops up a message saying it found and deleted a trojan (can't remember the name). Then a program pops up and says your PC is infected with a virus and you need to download a virus protection program (again can't remember the name). It then proceeds to do something that looks like it is downloading a program. Of course I try to exit out of it, but it doesn't work (big suprise).

At this point my pc shuts down. When it reboots it begins again. So what to try. How about restore to previous date? Well at first it won't even let me do that and then when I finally do, it doesn't change anything.

OK...then lets try something else, boot into last known good config. Well, now my PC boots to my ASUS control panel, mouse and keyboard working, I choose go to OS and when it gets to the log in screen, No Keyboard or mouse working!

I tried install XP using repair, but when it starts setting up devices and needs video drivers, keyboard and mouse aren't working!

Now when it gets to restarting setup........ it just reboots.

BTW I installed a Logitech wireless keyboard and mouse a couple of days ago. I also have another wireless mouse that doesn't work either.

So any suggestions as to what I can do would be appreciated! HELP!!!!

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I feel its like an virus prblem.. but first you have to try and clean with an bootable antivirus kit.. first

Posted on Sep 27, 2009

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Posted on Jan 02, 2017

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no computer , nor OS stated. OS= operating system.
no mouse model number either, but is some wireless mouse and battery dead. sure.
why not plug in a wired USB mouse, and use that,
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Tip

Installation problems for keyboards/mice in XP


Removing the software and reinstalling it using a "clean boot" may resolve the symptoms you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation of software.

1. Download the latest version of the software for your OS from the manufacturer's website.
2. Open the Windows Control Panel.
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1. Click Start --> Run --> Type MSCONFIG --> Click OK
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5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

After restarting, reinstall the downloaded software. Next, do the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace checkmarks in the items that you previously removed them from.
3. On the General tab, choose Normal Startup
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