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My e71 nokia does not accept any entry in pincode field after switch on. So not even reset possible. Help

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  • p_kloppers Sep 27, 2009

    Thanks but I am sure there is nothing wrong with keys . there is even no cursor blinkin in the infeed field for the pincode.

  • p_kloppers Sep 27, 2009

    nothng wrong with keys, even no blinking cirsur in infeed field.

    So If I switch on the pincode infeed field apears but without curser. if I touch any key the phone switches off.

  • p_kloppers Sep 27, 2009

    even no curser blinking . If I switch on , I get the pincode infeed field with no cusror or whatever. If i youch any key hte phoen switches off

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2 Answers

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  • Master
  • 8,619 Answers

Hi

Thanks for using FixYa. This sometimes happens due to a faulty SIM Card, please try and use another SIM Card and check. If this doesn't resolve your issue then you'll need to upgrade or reinstall the firmware.

Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks
Rylee

Posted on Sep 27, 2009

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  • Cell Phones Master
  • 13,433 Answers

Your phones keybad is most likely faulty and may need to be replaced. as it is most likely a problem with the hardware buttons and not just the plastic on top, the phone will need to be serviced / repaired at a professional as there is noting we can do about the keys other than replace the board.

Get a repair estimate and see if its worth the repair.if you are in warranty contact your dealer or nokia for service.


Posted on Sep 27, 2009

  • Ekse Sep 27, 2009

    okay, if you take the sim card out from the phone, are you able to dial 911 to see that the keys work?




  • Ekse Sep 27, 2009

    Seems like you rejected the solution but we where still troubleshooting the problem???

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Posted on Jan 02, 2017

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1 Answer

My E71 PUK code is permanently block what should I do ? and I lost my pincode 1 and 2 too :(


Your only option is to contact/call your Service Operator. I can't guarantee the solution if it's already blocked or rejected.
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Thanks for using FixYa.

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Please find help from this link
http://www.nokia.co.in/find-products/products/nokia-e71

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I tray to format Nokia E71 by 12345 code but dosen't accept this code so what i have to do for format Nokia E71 plz, could u tell me


i tray to format Nokia E71 by 12345 code but dosen\'t accept this code so what i have to do for format Nokia E71 plz, could u tell me

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