Question about Toshiba EKT 6010 S Corded Phone

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# key doesn't work and it doesn't answer directly when picked up. ( model EKT6010-SB 1999)

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It sounds like the contact for the # key is sticky or bad especially if this key is used alot. The contact can be cleaned by removing the keypad and wiping the contact with head cleaner or rubbing alchol. As far as it won't pick up -check to see that the handpiece contact switch comes up all the way - It may need adjustment or cleaning as well.

Posted on Sep 27, 2009

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