Question about Creative Labs ZEN Vision:M Digital Media Player

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My creative zen v has totally blacked out

I used to use my zen all the time while commuting but now it won't turn on the lights will flash but it wont go any further. the screen has totally blacked out so i don't knowif i am turning it off or on =/
please help i need my music

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  • Anonymous Feb 10, 2009

    but will it erase your music ?

  • Anonymous Feb 14, 2009

    Battery will not charge

  • Anonymous Feb 14, 2009

    I HAD THIS PROBLEM AND THANKS IT WORKED A TREAT!!!

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  • 4,402 Answers

Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Posted on Dec 18, 2007

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You have to keep the power on button pressed for at least 5 seconds and not just press it

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My creative zen wont turn on just bl;ack screen


I've had this problem a few times when I haven't used my Zen for a couple of weeks. Even when the unit is powered off it still consumes battery (as the clock continues to work in the background) - so eventually the battery completely dies.

Hook it up to your PC with the USB cable and, if you can see the battery icon and it looks like it's charging, then just leave it for about 1-2 hours (it takes this long to come back to full life - enough to be recognized by your PC, anyway.

If possible, find another USB cable that will fit the connector, as the white USB that comes with the Zen is pretty rubbish and takes forever to charge - I use the mini USB cable that came with my Sony Ericsson Xperia X1 phone and it works a lot better.

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had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

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Lat year for Christmas I bought each of my kids and myself a ZEN MP3 player. All of them were bad. We had to take them back and get a totally different brand. Zens are really bad players. Not many of them work. My suggestion- take it back before it is to late.

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Sounds like a battery problem - either the battery is totally dead or just needs recharging - note that when the battery totally loses its charge, I believe it is sometimes not possible to recharge it using the usb port and software method (NOTE you MUST have the software installed and running for it to charge this way).. you may have to charge it using the connector to the power adapter.

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Check Creative's # to see if your are still in warranty

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
http://www.anythingbutipod.com/forum/showthread.php?t=10960

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read this:
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