Question about Brother MFC-5840CN All-In-One InkJet Printer

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Error Message: "Unable To Change"

Unable To Change. I have tried all the standard fixes to no avail. I don't even use the Fax! Can't make the message go away, printer won't work. Eek, where's the geek?
Paul

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  • PFPW Dec 18, 2007

    No help. I tried to follow your instructions, which seem to be related to fax messages of which I have none since I don't use the fax. I was able to press menu/set, 9,0, but 1 didn't seem to function. Even after resetting the original machines settings and disabling the fax, the error message persists.
    Paul

  • PFPW Dec 18, 2007

    I am afraid I don't know what you are asking me to do ... what is "ADF 3 sheets"?

  • PFPW Dec 18, 2007

    O.K. I tried the ADF with 3 sheets of paper, and tried to copy ... won't print.

  • PFPW Dec 18, 2007

    No to both your questions. What I have found is that when unplugged if I hold in the menu/set button while plugging back in I get a "Machine Error 4F" message.

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  • 298 Answers

Check for pieces of paper in ADF
any blockage in the unit anywhere
Then, disconnect the MFC from the power
source for several minutes
1. Press Menu/Set, 9, 0, 1.
2. If the MFC has no faxes, disconnect the MFC
from the power source for several minutes
and then reconnect it.
Check that all fax settiings are disabled
and there are no print files pending in
mimory shouldnt be but who knows

Posted on Dec 17, 2007

  • 1 more comment 
  • Eugene Merritt Dec 18, 2007

    Try using the ADF 3 (just a few lines of text) sheets try menu/set press 3 for the copy setup complete until it says accepted
    then print the copies


  • Eugene Merritt Dec 18, 2007

    1. Is there anything that cycles and
    uses a lot of current on the same circuit as the
    mfc
    2.Have you had any power failures during operation
    of the unit recently

    Appears that your settings aren't being saved
    possibly corrupted memory is on-board memory
    integrated or replaceable if removable try removing
    and re-seating.(use static safety precautions)If
    room is carpeted discharge your hands to grounded part of mfc frame handle memory by edges don't touch terminals

  • Eugene Merritt Dec 18, 2007

    This is Brothers faxback number
    In USA only: 1-800-521-2846
    If you have a computer with
    fax or another fax machine try
    that number 4F is probably a
    fax error code I think there is
    some type of memory/microprocessor
    problem (caused either by voltage spike or low voltage condition
    caused by overlaod somewhere else maybe)
    Check id on board memory can be removed and reseated
    or if that is frequent type of problem (corrupt menory because of
    voltage supply problems

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"Unable To Change" message. Tried all suggested fixes none work. Can you provide any additional help beyond the standard fixes. Nothing is jammed, turning it off for even days doesn't remove the error...


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In case you have an error 50 you have to open the printer cover and to reinsert the encoder strip which is out of position into the ph. This occurs sometimes after a serious paper jam.

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1 Answer

Error Message: Unable To Change. I have tried all the standard fixes to no avail. I don't even use the Fax! Can't make the message go away, printer won't work. Eek, where's the geek? Paul


Paul,
please press menu then start mono then 4 times arrow-up button. machine will be in maintanance mode. What error code does the machine display. Post it here again.

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Error message print unable 50


the encoder strip which gives the printhead the position is out of place (error 50). You have to open the printer and reinsert the strip:

http://www.fixya.com/support/t211210-brother_mfc845cw

Stick a 1.5 inch tape onto the printhead cover where the strip runs thru. This will prevent this accident in future!

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