Question about Alienware PC Systems Alienware m15x Gaming Notebook

1 Answer

My alienware area-51 m15x notebook has a flashing screen (flashes between gray and black about every second) when i start it up

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 830 Answers

Hello and thank you for using Fixya.

This may be an indication that either the video graphics card or the inverter (backlight) is failing.

If you have a warranty on the machine, I urge you to send it in immediately and take advantage of the repairs.

If you do not have a warranty, then you will need to replace the video graphics card or the Inverter.

To test and see exactly which it is:

Connect an external monitor to the laptop. If you see the flashing screen, gray and black, then it is the video graphics card. These are a bit expensive in the Alien ware laptops but I would recommend searching for a replacement of eBay as you can save more there.

If the external monitor is completely fine and shows no signs of flashing or gray and black, then the inverter is going out. The inverter is an incandescent lamp that sits in the back of the screen. When it goes out, it will flash or dim to a point where you will not be able to see anything on a screen but will be able to see on the monitor,. I have always recommend to my customers that we just purchase a new screen for under $5.00 from eBay and replace. You may want to consider changing the inverter or having a technician do this for you as, like I said, the Alien ware screen is much more expensive.

Hope this helps!


Posted on Dec 09, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I do not know why my facial recognition working with my built in web cam?

Lighting is important.Be sure to log in a few times so it can "learn" your face.Also be sure to check the "on resume, display logon screen" box in "Screen Saver Properties".If still having problems, try uninstalling/reinstall facial reconition software.

Sep 15, 2013 | Alienware PC Systems Alienware m15x-472CSB...

1 Answer

How to recover from failed bios update attempt.

You need to hope that you haven't "Bricked" your motherboard. If the update has failed then you may need to replace either your BIOS chip(if you can find the exact match for your board), attempt to reflash the bios again or replace the motherboard.

Aug 12, 2013 | Alienware Area-51 M15x Intel Motherboard...

3 Answers

Service Manual for Alienware m15x Laptop

Hi friends,
if you want to service of Alienware M15x laptop like any error and issues to fix our technician to available here to call us 1-844-395-2200. if you want more ideas of alienware laptop service discuss me. 1 8443952200 Dell Alienware Tech Support Number for Gaming PC

May 10, 2012 | Dell Alienware M15x (dkpdfv2) PC Notebook

1 Answer

Alienware M17x - brand new machine. this machine continually locks up related to the video card. error says something to the effect of display driver stopped performing. machine goes black for second,...

normal troubleshooting would be
  1. Flash BIOS to current Ver
  2. Update Video Driver to current Ver
  3. If issues persist, try system with individual RAM modules
  4. Contact Technical Support

Sep 05, 2010 | Alienware PC Systems Area-51 m17x Notebook

1 Answer

Alienware Area-51 7500 R5 BIOS AHCI problem

I changed mine by hitting F12 at boot screen. that brings up a menu where you can change boot methods

Jul 09, 2010 | Alienware PC Systems Alienware Area-51®...

1 Answer

Display driver stopped responding and successfully recovered

try checking for updated drivers for your hd 5730. i have seen this in desktops with both ati and nvidia gpus.

Jun 21, 2010 | Alienware PC Systems Alienware m15x Gaming...

1 Answer

My Alienware M15x will light up but the screen won't turn on

Ya GOOD question ..Reinstall the drivers if the keyboard is given a cd.

Apr 04, 2010 | Alienware PC Systems Alienware m15x Gaming...

1 Answer

Power inverter pc 500 once u put power to it the red light comes on and beeps but no a/c power

Hi there
Not a great solution but makes sense.
the ac adaptor for your alienware probably says input 240V ac 1.5Amps whilst the inverter can output 175W= 240V ac at 0.73Amps.
I am surprised it actually worked, i had to buy a 300W inverter to run my laptop. would suggest you do the same.
inverter is probably toast now anyway.

Feb 25, 2009 | Alienware PC Systems 175 Watt Power...

Not finding what you are looking for?
Alienware PC Systems Alienware m15x Gaming Notebook Logo

Related Topics:

503 people viewed this question

Ask a Question

Usually answered in minutes!

Top Alienware PC Systems Computers & Internet Experts

Martin Murray

Level 3 Expert

1623 Answers

Frank Zabroski
Frank Zabroski

Level 2 Expert

268 Answers

Larry Chandler

Level 3 Expert

1149 Answers

Are you an Alienware PC Systems Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides