Question about Philips GoGear HDD1830 MP3 Player

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Philips gogear SA 1828 player hanged while playing music

I was listening to my favourite song and tried to change to another song as usual. but instead of starting the song, it says 'Loading..." and doesn't respond to any button, neither the screen lightens up. The battery indicator is on though.
Please help

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  • 203 Answers

Possible problem is the files or the song that you are trying to listen is currupted.delete it and replace it with other.

Posted on Sep 27, 2009

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Posted on Jan 02, 2017

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1 Answer

My Philips Gogear SA 1356 is not playing though the songs are loaded. It shows 'no files'.


MP3 players can only play music files in mp3 file format.
Google search for free mp3 music files and download them to your computer. Then connect the USB cable that came with your player, connect it to your player and then plug it into the USB port on your computer. The computer will see the player as an external storage device, then copy the mp3 music files to your player.
You can convert your CDs for free and copy them to your MP3 player. Please click on this link and follow my instructions :-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

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When downloading music from cd to philips gogear


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My Philips SA52xx GoGear MP4 Player won't start up. It just starts starting up and freezes on GoGear, it also makes wierd crackling sounds when playing music... My Philips GoGear used to start up within 10...


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Philips GoGear


The songs that you are trying to load have a license type that the GoGear does not support, or the license does not allow playback on mp3 players. The solution would depend on the music service that you are using, and the type of GoGear that you have - on some music services, you can pay extra money to get a song that has a license that allows transfer and playback on mp3 players.

If, instead of an SA6045, you have a newer model Go Gear, you may not be able to play DRM-encrypted songs at all. In which case, the solution would be to sign up for a music service that only gives you songs in mp3 format.

None of the GoGears - ever- were ever compatible with iTunes.

-Tha Mp3 Doctor

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First try opening the gogear device and click on music right after the welcome screen. Select either "All Songs", "Artists" or "Albums" to find your songs. If you downloaded your songs, they should display on the screen of philips gogear, then you can select them to play on your headphones

Only some audio formats (.mp3 .wav and .wma will be play on philips gogear SA 3020/37)

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File Format Not Supported


The songs that you recently tried to add were either from: iTunes, DRM-protected WMA's, or songs with expired licenses - none of which will play on your Philips. Go ahead and delete the non-working songs off of your GoGear. When you re-rip the songs from CD, move the mouse over the Rip tab in Windows Media Player 11, click the black arrow under the word Rip, and go to Rip Options --> Format --> Mp3. Now, re-rip and then reload the songs.

Good luck!

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The songs may not be ina format that the player reocgnizes, or the songs you are loading may hav expired licesnse. Is your music service subscription up to date?

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HELP ME!!!


Download the latest firmware upgrade for the device at www.usasupport.philips.com
The firmware upgrade will delete all songs off the device
Re-add the songs you would like
It should work better the second time around

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I am having trouble putting songs onto my mp3 through the computer!!!!! HELP!


Hey, I have the same problem. I can even play from the device to the computer, but it won't play or even show any music on the device alone.

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