Question about Toshiba Satellite A105 Notebook
When I was doing some research on my mysterious BIOS password problem with my Toshiba.
Long story short, Toshiba is aware of the problem and has released version 2.20 of the BIOS software which states that they have "Added a workaround for a BIOS password anomaly."
I know this is not the forum to discuss this stuff but felt compelled after the many hours of frustration, diconnects and name-rank-and-serial-number talk with Toshiba Support and Toshiba Customer Service.
Bottom line is that depending on who you talk to a Toshiba or Toshiba Customer Service, they may or may not cover the up to $200 charge for removing a BIOS password..."Toshiba does not warranty software issues". If you have this problem just be persistant until you get ahold of someone who is aware that the problem is real and who will listen. And not that morron who told me "that there is no way a BIOS password can be set without someone setting it"...idiot. They will send an "exception code" to your service provider to do the work under warranty...I mean how can they not if they're aware the problem exist and post a fix on their own website.
I just got my lab top back from my Service Provider for the second time for this problem so I don't have many hours running it to see if it happens again...I've got my fingers crossed. The first time was in July '06 and the updated software didn't come out until Sept'06. So although Toshiba gave me an exception to remove the BIOS password, the software was still corrupt and it happened again in Nov '06.
Posted on Dec 17, 2007
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