Question about HP OfficeJet G85 All-In-One InkJet Printer
I have an error message in scanner window that reads, "scanner error, turn power off then on again"
Power on the printer, wait around 15 seconds until
the bulb assembly moves a bit to the left and the light goes on, then
immediately power off.
Repeat the process around 15 times (or more) until the assembly has moved all the way to the left of the glass, and is located directly beneath the small glass on the left.
Remove the single screw that holds down the small glass.
Carefully remove the grey frame around the small glass.
Carefully remove the small glass.
Using a dry Q-tip, carefully insert it into the slot (to the left of the bulb) and clean the mirror. I found mine was coated with a layer of film, as if grease had accumulated over time.
Put everything back together.
Turn on the printer.
Posted on Feb 04, 2008
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Posted on Jan 02, 2017
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