Question about HP OfficeJet J4580 All-In-One Laser Printer
This is an internal installation error. There can be 2 solutions:----
Find all of the hpqwrg files and delete them before installing the software:
Posted on Sep 27, 2009
I solved with solution #1 (if you don't have any more HP devices/services/apps installed):
1) stop PML and NET services
2) also stop HP Network discovery
3) uninstall all HP and delete all HP directories from \Program Files
4) delete all HP*.* files from %SystemRoot%\system32
5) clean registry with ccleaner (available from filehippo.com)
5) install CD
Posted on Apr 14, 2010
Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)
The Windows services (files) were:
Pml Driver HPZ12 (C:WindowsSystem32HPZipm12.dll)
Net Driver HPZ12 (C:WindowsSystem32HPZinw12.dll)
The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.
1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.
complete uninstall printer software from computer.
run uninstall L1 L2 L3 L4(if not an hp computer).
run same uninstall l1l2l3l4 from 7z..folder or hp folder from temp if availalbe.
then clean from add remove programs/program and features.
then clean from cleanup utility all hp pritner related entries.
then clean temp folder. clean recycle bin.
delete c:program fileshp and hewlett packard folders (if not an hp computer). on hp computer delete digital imaging bin folders.
delete following folders from following locations-
C:windowsSystem32SpoolPrinters and deleted entries inside it
C:windowsSystem32Spooldriversw32x86*.* deleted entries inside it
cleanup from regsitry--
plz make back up for registry first.
>> hklm/system/current control set/control/print/environment/windowsNT(x86/64)/drivers + processors delete all pritner entries from there.
>> hklm/system/current control set/enum/usb/vid_000,vid_003 delete.
>> hklm/system/current control set/enum/usbprint delete pritner entries.
>> hklm/system/current control set/control/print/monitors/hp standard tcp/ip ports/ports.
>> hklm/system/current control set/control/print/monitors/standard tcp/ip ports/ports.
>> delete same ports from printers and faxes/pritners pritner properties ports
>> hklm/system/current control set/control/print/monitors/hpz..
>> hklm/system/current control set/control/print/providers/lan man settings.
>> hkey_current_usersoftwarehewlett packard delete if not hp computer.
>> hkey_curent_configuration/system/current control set/control/print/pritners.
then go to msconfig
make it selective startup disable all microsoft services except hp services. hide all microsoft services. disable all startup tab apply restart.
after restart install cue version 12 officejet pro 8500 or 6500.
then run msiexec.exe /unregister then msiexec.exe /regserver cmd commands.
then install software from downloaded version of original pritner install only basic drivers first and imaging devices only and use solution center 12. cue 12.
Posted on Dec 14, 2009
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Posted on Jan 02, 2017
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