Question about Sony NWZB135F MP3 Player

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Screen frozen with only white box around the outside

I have a near 6-month-old sony mp3 walkman (NWZB135F) and on the (Australian) night of Sunday September 27 2009, after no trouble playing it suddenly ceases up with only the aforementioned frozen screen with only a white box around the outside, there is nothing within the screen (a) no track name, (b) no artist name, (c) nothing moving forward or backwards.

It doesn't recognise my computer (Windows Media Player usually come up) so I really dont know what else to try

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If you have the initial executing files that were on your mp3 when you bye,

Format your Mp3 on PC by FAT32 format and copy those on your Mp3 player folder

Posted on Oct 09, 2009

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Posted on Jan 02, 2017

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Hi!

No drivers are required to connect the Walkman to a Computer. Please make sure that the USB ports to which the Walkman is being connected is properly functioning. Next, press and hold the Reset button on the Walkman for 30 seconds.

Then, connect the Walkman to the Computer and check if it's being recognized. If not then open Device Manager window then check if there is any exclamation mark visible under any category specifially under "portable devices" or "Disk drives" category. If there is any exclamation mark visible beside any devices under any category, please right click on it and click Uninstall. After uninstalling all the devices with exclamation mark, please restart the Computer. After restarting the Computer with the Walkman should be recognized by the Computer.

Please follow the steps given below to open device manager:

Please press the Windows logo on the Keyboard and then press the "R" key while holding down the Windows logo key to open the Run dialog box. Then, please type "devmgmt.msc" in the Run dialog box and click OK to open the Device Manager window.

Performing all the above steps should make the Walkman work with the Computer.

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