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Re: FWD to cell.
The procedure is the same as it is for forwarding to an internal extension - just remember to dail the line access code (usually 9) before your cell phone number.
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It will flash for 2 reasons. The phone is in Do Not Disturb, The phone is forwarded and the lazy installer didn't change the button indication to solid.
What happens when you press the FWD/DND button on an idle phone? In most systems, it's supposed to toggle between FWD DND and OFF after you press it more than once. If that doesn't work, try pressing FWD STORE 0 STORE. That should turn off FWD/DND and unset it.
However, here's the problem. Your phone may have CF-condition set to send busy and unanswered calls to voice mail. We do that so the individual extension can set his own transfer to VM time. Those commands start with *710x and the VM extension which is 500 by default. For example dialing *7104 500 on the intercom will set CF-NA to the voicemail port on a TDA/TDE system equipped with a Panasonic Voice mail system. When that happens, the FWD/DND light goes either red or blinks red and the forward condition is set.
You can review the operations in the OM for your system under Call Forward and Do Not Disturb.
The names are easy. They're in system program 004. How you get there is easy, too. If you know where the admin phone is. It's usually extension 101, but any phone can have access to system programming by class of service command. From that phone, press PROG **1234. If the phone goes into programming (display will say Sys No? or similar)
then dial 004 and ENTER. The Navigator key will let you step through the extensions and you enter them from the keypad. Each time you press a key (3) you will get DEFdef3. I think you have arrows to go forward and back and the STORE or ENTER key changes the entry.
To set date and time on your phone system you must first enter user programming mode. Using a display phone with the receiver hung up. Press PROGRAM Dial ** 1234 (SYS PROG NO) Dial 000 (DATE AND TIME) Press SP-PHONE key once (display shows current date) Normally this is correct if not dial the changes in with your keypad. Use the FWD\DND key to move forward on the display and the CONF key to move backwards. Press AUTO DIAL STORE (Confirmation tone) Press SP-PHONE key once (display shows current time flashing on hour) Dial new hour (Two digits) Use the FWD\DND key to move forward on the display and the CONF key to move backwards. Dial in any changes and when your done: Press AUTO DIAL STORE (Confirmation tone) Press HOLD (SYS PROG NO) Press PROGRAM Your phone should be back to normal.
Assuming this is a Panasonic system TDA50, TDA or TDE 100/200 or NCP systems. There are many fwd codes on these systems,done on a per phone basis. To do a fwd all calls (meaning the phone will not ring) dial code *7102+9+number+pound. If you would like to set for call fwd no answer then *7104+9+number+pound. And for call fwd busy no anser the code is *7105+9+number+pound. Keep in mind this is on a per phone basis. If your company is using a ring group to ring the phones this will need to be setup different using the day/night mode and set the night to go to a group that is fwd to your answer service. A phone must be assigned to the group then that phone can set group fwd by dialing *7141+group number+9+phone number+pound. Example if I was using group 3, defualt number 603, to number 555-1234 and group 603 has ext. 102 assign to it then from ext. 102 dial *714160395551234#.
Hope this helps!
The 50 command is for call forwarding of an individual phone, not the incoming calls. There are several conditions that have to be met to make forwarding work. First, you need your ICD group extension. It's generally 600, but we use 100 or 199 or 200 sometimes. The command is in the back of the Operations Manual (OM) and it is in the form of (assuming 600) *71416009+number#. *7140600 cancels.
Here's a copy of the manual, just in case you don't have one. Page 192 shows the sequence. You might also look at *710 command on the same page for setting forwarding. It is quicker than the 50 commands and sets the status of your FWD/DND button.
If you have "set up" voice mail, you must have dialed a number to get there, like 165 or 500 or something. You have to tell the phone to forward calls to it. From the intercom, start with *7104 and the extension of the voice mail group plus #. There are 5 levels of Call Forwarding and 3 conditions. The *710x forwards both intercom and outside calls where 2 is ALL 3 is busy 4 is no answer and 5 is BUSY/NA. There's more, but these are the basic. Once you set it, the FWD/DND button acts as a toggle to turn it on and off.
If you're into punishment, try page 192 of the attached pdf. It explains all of the Call Forward and Do Not Disturb options, as well as all of the set operating instructions for a TDA system.
I missed your mentioning voice mail, so I guess that means you don't have it.
On your phone you have a FWD/DND button. It's programmed by dialing forwarding codes into the intercom, then the button is used to turn the featores on and off.
The code is *710x destination and maybe # where x=2 for all calls, 3 of busy, 4 for no answer and 5 for busy/no answer. When it's set, the light should be on solid. Pressing the button will make it go out and cancel FWD. You can set different forward destinations for busy and no answer.
You can also have different locations for intercom or outside calls. Those codes are in the TDA Users's manual.
The 7633 has a FWD/DND button. Is it blinking, lit solid or dark? It's designed to be pressed 3 times for FWD DND or OFF....It's programmed as follows, assuming that 500 is your voice mail access code:
From the intercom dial *7101. That sets DND. Dial 710x 500 # to set call forwarding where x-2 for all calls 3 for BUSY for for NO ANS 5 for BSY/NA. 7&8 are FOLOW ME commands and they have a different set of instructions ie Dial *7107 plus your extension to have calls come to the phone you're at and *7108 plus your extension to cancel it. I have never seen it used. *7100 cancels all forward and DND arrangements from your phone..
This is just hte command set for ALL CALLS. You can also set up forwarding for Outside Calls and Inside calls seperately and you can program buttons to do the forwarding.
Your Panasonic dealer has 2 manuals that you would find interesting, one is the TDA Operating Manual and the PTPM Manual. The operating manual has a complete set of programming instructions for the manager and users of TDA systems, the PTPM has a complete set of programming features that can be performed from a Panasonic 76XX display phone.
THe pdf's aren't huge and they can be sent to your email address if you provide one under the Ask Me button.
If it were my choice, I'd set up an ICD number and forward that to an outside number. Something like pick 400 or 600 plus your extension like 605 (they tend to be defined by default), and go into the group fwd command to dial your cell numbers.
Any call placed from anywhere, either VM, internal, or transfer will go out on another line and dial your cell...assuming you put the fwd number in both places.