Question about Microsoft Xbox 360 Console

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My x box has been repaired three times. Am i entitled to a new xbox or have to have it repaired again?

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Unfortunately Microsoft will just keep replacing it with another repair xbox. They will never give you a new one.... or will they??

Make the next customer support specialist aware that you are aware of the New lemon law. You can find all the information on this by going here: http://www.politickernj.com/consumer-electronic-lemon-law-advances-8292

Under that law, you are definitely entitled to a new xbox. Lemon laws are not just for cars anymore. 

Under the measure, the following conditions must be met for an electronics product to qualify as a lemon:

· Any electronic device which could not be repaired within three attempts would require a replacement of equal value and condition.

· Defective items would require a full refund of the total purchase price;

· Stores that advertise in-home service for a electronics must provide such service and a serviceman within 72 hours of receipt of the service request;

· The warranty holder and a retail representative must certify the condition of an item, in writing, before it is dropped off or mailed away for repair;

· A warranty is still valid if a repair costs exceeds the original price and if there is a slight cosmetic defect that occurs with regular use;

· Extended warranties and service contracts must run consecutively with any manufacturer's warranty and cannot void or diminish any coverage provided by the manufacturer.

"Electronics warranties and service contracts should be a source of reassurance for consumers, not a headache," said Assemblyman Moriarty (D-Gloucester). "Extended warranties should not become simply an added charge, but an iron-clad agreement that guarantees a purchase."

"By extending lemon law protections to consumer electronics, manufactures of these products will be under increased pressure to ensure maximum quality control," said Assemblyman Whelan (D-Atlantic). "Too many consumers are getting stuck with foreign-made electronic devices that are defective and unrepairable."

Violations of the measure would be punishable under New Jersey's Consumer Fraud Act. First offenders would be fined up to $10,000. Subsequent violations would be subject to fines up to $20,000. Violators also could be subjected to injunctive relief, triple damages, and restitution.

"We cannot continue to allow some disingenuous electronics retailers and manufacturers to take advantage of New Jersey's consumers," said Assemblyman Panter (D-Monmouth/Mercer). "Warranties and service contracts must be upheld, and violators should face harsh penalties for deceptive business practices."

Posted on Sep 27, 2009

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2 Answers

I bought another Xbox 360 a few months ago, and for some reason, the wireless controllers take a couple minutes to connect. This happens for both my old controller and new controller, even if they're...


First Check the batteries ,I'm sure you did this all ready.
Second is the RF module AKA ring of lights has a weak transceiver.
This module is simple to replace affter the removl of the case and
three screws on the module itself . Then just plug and play with the
new module . They cost around 10.00-20.00 from many suppliers.

If you have any question feel free to ask.

Rob

Aug 30, 2010 | Microsoft Xbox 360 Console

Tip

HOW TO REPAIR/FIX EVERY XBOX ERRORS AND PROBLEMS USING A COMPLETE TECHNICAL...


How to Repair XBox 360 The guide provided below here are of two approaches. The first is to call Microsoft office for help, (which takes up more time and more bill on telephone) and the second option which the most widely used and recommended is download the fix guide video series, watch the videos and fix the errors on your desk. This saves time, energy, and above all saves money very well. The VIDEO DOWNLOAD ACCESS PORT IS HERE>>>
The "Red Rings of Death" or RROD is a term familiar to all Xbox 360 owners. This malfunction occurs when there is a total system failure and three segments of the Xbox 360 "ring of light" flash red. Because the problem is due to the total failure of internal elements, you have to send your Xbox to Microsoft for it to be refurbished or replaced.
video series guide here>>

  1. Step 1 Call Microsoft support. Explain to them that you have experienced a system failure, indicated by three blinking red lights. The person on the phone will ask you to check your power source. The representative will then ask whether your Xbox 360 is still under warranty to determine whether you can send it in for free repairing.
  2. Step 2 Give the person on the phone your home address and request that they send you a prepaid empty box for your Xbox 360. Note, they will not automatically do this, and you will need to ask for it (otherwise they will send you just a prepaid packing slip).
  3. Step 3 Wait for the box to arrive; depending on your location, it will take 7 to 14 days. When you receive it, follow the included instructions to pack your Xbox 360 and then take it to a shipping center for processing.
  4. Step 4 (watch a video guide here>>>)
    Check your repair status online. When you ordered your Xbox 360 repair, you should have been given a repair order number. Simply go to the Microsoft support site to check the status.
  5. Step 5 You should receive a call the day before your new Xbox 360 arrives. The unit will likely be new or refurbished and may not have the same serial number as your old model.
FULL LENGTH VIDEO FOR YOUR GUIDE TO FIX ALL XBOX THREE RED LIGHTS OF DEATH IS ACCESSIBLE HERE>>>

on May 30, 2010 | Video Game Consoles & Games

1 Answer

THREE RINGS OF LIGHT IS ON THE XBOX IT?


That my friend is the unfortunate Red Ring of Death. Your CPU and GPU have oveheated and your Xbox can no longer function. If you still have a warranty and want to wait 4-7 weeks you can send it to microsoft to fix it. I also do repairs on the Red Ring of Death. I own DRAGONF1R3 REPAIRS and can do it cheap and in a third of the time. You can e-mail me for more information. Whether you use me or Microsoft, I hope your xbox is up and running again soon.

Jan 17, 2010 | Microsoft Xbox 360 Console

2 Answers

Has three red rings and it wont come on


this is a major hardware failure. luckily xbox has a 3 year warranty for this issue and if you call 1800 4 my xbox they will set up a repair order for your console.

on the other hand if its older than 3 years they will charge you 140 dollars to fix it.

Dec 21, 2009 | Microsoft Xbox 360 Console

1 Answer

X box 360 red ring


You can go to any Best Buy and go to Customer Service. They'll be able to look up if you purchased their PRP. If you did purchase this plan, they'll be able to exchange the unit for you on the spot.

Unfortunately, if you didn't go with the plan, you might have to contact Microsoft support and ship out the Xbox for a few weeks to get repaired.

Jun 19, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360; Three Red Lights


3 red lights means you have a system hardware failure

you need to call 1-800-4my-xbox and get them to send you a box so you can send it in for repairs

Jun 19, 2008 | Microsoft Xbox 360 Console

9 Answers

Flashing


You have the lights of death, but dont fear...just get in contact with xbox they will supposedly replace it for free, because its a defect...

Got this off XBOX.com
Xbox 360: Three red lights flash on the Ring of Light View products that this article applies to. function loadTOCNode(){} Article ID : 907534 Last Review : February 22, 2008 Revision : 6.0 SYMPTOMS loadTOCNode(1, 'symptoms'); You see three lights on the Ring of Light (RoL) flash red on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top
CAUSE loadTOCNode(1, 'cause'); The three flashing red lights may indicate that your Xbox 360 console has experienced a hardware failure. uparrow.gifBack to the top
MORE INFORMATION loadTOCNode(1, 'moreinformation'); If you suspect that you are experiencing this issue, you can submit a console-repair request online. However, before you submit your request, we ask that you first try the following two steps to verify that you are indeed experiencing this issue: 1. When you turn on the console, examine the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps that are listed in the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Xbox 360: The power supply light is red 906102 (http://support.microsoft.com/kb/906102/) Xbox 360: The power supply light is orange 906103 (http://support.microsoft.com/kb/906103/) Xbox 360: The power supply light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the symptom occurs again.If your console continues to display the three flashing red lights, your console may have to be repaired. For information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support), and then click Console Repair? in the upper-right section of the Web page.

Note The online console repair service is currently not available in all countries or regions.

If you would rather contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Mar 09, 2008 | Microsoft Xbox 360 Console

5 Answers

X box 360 red ring of death costless solution


You don't need any money mate. Microsoft recently extended their warranty to 3 years for the three red lights problem. all you have to do is get in touch with microsoft and tell them about the three red lights, and they should either repair your X Box or they will replace it with a new one.
Good luck mate
Mick
(Please rate if helpful)

Nov 28, 2007 | Microsoft Xbox 360 Console

2 Answers

Redlight


if you have had your X Box for under three years then, due to the new enhanced warranty for the three rings of red light, u can send it back to them and they should either repair the xbox or send u a new one, because so many people have been having this problem the warranty was increased from 1 year to 3 years for this problem
regards
mick

Aug 29, 2007 | Microsoft Xbox 360 Wireless Controller

3 Answers

Xbox 360 games


and if you do try to fix it yourself, or you've voided the warranty ( by already opening it) make sure you DON"T do the " towel Fix " it will only make things worse. you need to do an X Clamp repair. It's simple. I had no experiance whatsoever.with electronics. and I was able to figure it out the first time I tried it. I did it three weeks ago and my X box is quieter than ever and it works fine. so serach on you tube " X Box 360 X clamp fix " and you should see what you need to fix your problem.

Aug 12, 2007 | Microsoft Xbox 360 Console

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