Question about HP Photosmart 733 Digital Camera

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Will not stay on, shutter does not close when camera is off

I have put new batteries in, the shutter will not close and the camera will not stay on. When I turn it on, after about 3 seconds it goes off.

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  • acey Dec 19, 2007

    mine is doing the same thing. Brand new batteries does the same thing. I can use it for maybe 5 minutes and its= starts this. It powers on, screen pops up then shuts down. if you wait a hour or 2 you may get lucky and it work 5 or 10 minutes. mine also says constantly "UNSUPPORTED IMAGE FILE" so who knows how many pict. ive lost. ive never owned a more nerve wrecking problem camera in my life. I never wouldve boughtit had i know all this

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Solution #2 posted on Dec 29, 2007 will not stay on, shutter does not close when came - 0%20stars_w.png
noawill not stay on, shutter does not close when came - nonexpert_s.gifass= By nonexpert_s.gif Sitsika
Rank: Apprentice
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HP put out an update which can be downloaded from their site, to correct this problem. They state it's a software problem in the camera itself.
You might try powering the camera off, then restart it to see if that might help. With camera off press and hold the on switch until the logo appears, then immediately release it. Reopen the camera and follow the inquiry's which will come up on the screen.
Watch the lower left hand of the screen and see if an error message pops up momentarily, The format would be "Error 108."
You can also e-mail HP tech support and they will try to help you at no cost.
Good luck...Sitsika

Posted on Dec 29, 2007

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