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I dropped my canon camcorder on vacation and now you have to manually remove the tape and when you put another tape in it will not play? we finished taping the rest of our trip watched that tape and then when we tried to remove the tape it wouldn't come out. We got it out but now you can't put another tape in?

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I would suspect the cartridge container mechanism is bent or distorted. Doubtful if you will evenr get it back as it should be. It can be replaced though but you need to get a quote. Travel insurance would have covered this as does the home insurance policy if the excess does not exceed the value of replacement

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  1. Condensation is detected – If condensation is detected by the camcorder, the “Remove the Cassette” warning may occur.
  2. Component failure – If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder.
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Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps:
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