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see buddy what u have to do is firstly u have to put worng code 4-5 times than it will ask for the PUK code which u have to put in after that. it will reset the password ,,,, if uu have allready followed the procedure than u can consult withany local vendor out there.
if it is asking for unlock code, enter your 4-digit unlock code. if does not work, by-pass with our security code by pressing the menu button and enter your security code. if you have not changed your security code, enter 000000 and hit ok. if it won't bypass, send in to service center or software reflash.