Question about Dell Inspiron E1705 Notebook
One day, upon bootup, the monitor decided it wanted to have green lines all through the welcome screen. Then, when the login should appear (xp), the screen goes black. I can see light at the bottom of the screen, but that's it. The processor and everything else is still working just fine. The computer will start and the monitor works in SAFE mode just fine.
Dell support had me restore back to a date when it worked, then re-seat the connection between the laptop and the monitor. That worked for about a day, then it went back to the problem again. Simply re-seating the connection doesn't work, I got it to work again for about two days by performing a system restore again and then re-seating. Since then I haven't been able to duplicate the fix.
It seems to me there is something going on with the video drivers, and I'm not that skilled in trobleshooting these. When I start in SAFE mode, a long DOS list of all the drivers comes up before the system starts, and I wonder if that's a clue that something is not right in there.
I don't want to send this unit to Dell, I have heard too many horror stories about lost data.
It sounds like either a failing LCD or failing video card. I would probably take it to a compentent repair shop if it is out of warranty. If it is in warranty then you may have to deal with dell.
You may have on-site service check what warranty you have with the machine, it would be a lot faster than mailing it in.
Just backup your data before you send it in. An external USB hard drive works great for backup.
I would recommend www.absoluteraleigh.com they have a free diagnostic and have been in business a while.
If you would rather deal locally, get a recommendation from a friend that has had a laptop fixed somewhere - skilled and more importantly *honest* laptop repair places can be hard to come by
Posted on Dec 18, 2007
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