Question about GE JE2160 Microwave Oven

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Does not work ... control panel lit and buttons work ... does not start to spin (turntable), no light in unit, etc.

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Sounds like one of your door switces is bad. Could be a thermal fuse. Make sure the cost of a new unit is not in the same range as having it repaired. This product works with high voltage and it is not recommended for the do-it-yourselfer to repair!

Posted on Sep 27, 2009

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Opened door ,oven light blew out,turntable motor stopped also noticed power button next to timer button shows nothin when you try it. but you can put in cup of coffee it will heet up.


This is a fairly easy one. First, make sure the turntable coupler under the glass dish is not broken. Second, on the control board, find the turntable relay and test for voltage. Some turntable motors are 24 volts DC, so make sure your testing the correct voltage. If no voltage from the control board, then replace the control board. Otherwise head towards the turntable motor.
On OTR models, you can get to the motor by un-screwing the bottom panel on the microwave. On countertop models, there will either be a knockout or screw on access panel. Check for voltage at the motor. If no voltage, check the wiring back towards the control. If voltage, then replace the turntable motor. The component list below also shows how to test a turntable motor.
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Apr 02, 2013 | Microwave Ovens

1 Answer

Microwave turntable doesn't turn. Everything else


The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can find links to helpful exploded view diagrams and part ordering help here.

But if you've recently had trouble with the cooktop lights, then the control board may be damaged.

We regularly repair these control units for customers nationwide by mail for $39.95 postpaid in about a week or so with a one-year guarantee.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 28, 2009 | Frigidaire Microwave Ovens

1 Answer

Turntable is not spinning


Did you check the coupler? Take plate out and where the plate sits grab it and see if it just spins freely if so it's the coupler. If not it probably is in the wiring.

Sep 16, 2009 | Hotpoint RVM1435 Microwave Oven

1 Answer

G.E. Spacemaker microwave turntable won't turn


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Dec 16, 2008 | Microwave Ovens

1 Answer

GE Spacemaker Microwave Oven Model JVM1440BD: turntable doesn't work. When we press start, turntable make semi-loud noise while oven is cooking, but it does not turn. We can stop noise by pressing...


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 28, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

GE Spacemaker microwave turntable will not turn


The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 28, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

1 Answer

Dacor dcm24s.light, fan, and control panel work but turntable and heat do not


Most likely the bottom door switch. Dacor units are built by Sharp and that switch is a very common problem. You'd either need to check the switch with an ohm meter or remove the cover of the switch to see if it's burned inside.

Oct 20, 2008 | Sharp R-930AK Convection/Microwave Oven

1 Answer

GE Spacemaker - microwave works but the inside plate doesn't spin


you have a bad turntable motor or a bad control board.. start with the motor 9 time out of 10 this is your problem.. you can pick up this part at your local parts house or order online.. look for universal part. this will be alot cheaper then the oem.. just take the screws out of bottom panel under microwave. panel will drop down. you will see little round motor about 2in' make sure unit is unplugged.

May 06, 2008 | GE Spacemaker JVM1640SJ Microwave Oven

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