Question about Sony Cyber-shot DSC-W50 Digital Camera

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When i turn my sony dsc w30 on....it says turn power of then on..

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Please make sure that the battery is fully charged and there are no dust particles near the lens which stops retracting. Check if you are able to access the Menu. If yes, then, please Initialize the camera under Main settings 1 Menu. If you are not able to access the menu, you may have to power reset the camera by removing the battery and press n hold the power button for 1 minute continuously. After that leave the button and insert the battery and check if it helps. If the issue still persists, your camera will require service.

Posted on Sep 27, 2009

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Sony DSC W30 digital camera, lens unit problem


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If you're sure you didn't damage the lens flat cable which connect to the motherboard, the focus of the lens unit you bought on ebay doesn't work. You can simply replace the back part (with focus) of the new lens unit with your old one. It requires soldering.

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1 Answer

I have a Sony cyber-shot dsc-w30. When I turn it on the lens goes in and out, I get a message on the screen saying "access" then I get a message saying "turn power off and on again".


Sony maks good products and stand behind they product, but they do have a problem with the batteries , change the battery and i bet u will not have that problem

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When turning on power lcd says acess ,lens opens and closes . then lcd says turn off power and on again.also little orange light indicater at eye viewer flashes.sony cyber-shot dsc-w30.


I had the same problem. Your focus is stuck.
Try to free the focus from whatever (sand, dust, etc.) by hitting the camera. Start gentle, and if it doesn't work, hit it hard...the DSC-W30 is very rugged , that was my experience!
Greetings from Germany and good luck!

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Sony Camera Website:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=DSCW30

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If you want to reset DSC-W30, press Menu and go to Initialize, select it and press OK
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You have a bad lens, it prob. also says turn off and on again.

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Shoot 10-15 times hard thats all..

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try hitting it against something harder (like a table). I just did and it worked for me.

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