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My Direct TV receiver stops responding to the remote.

While watching recorded shows, my Direct TV receiver (Model R15) stops responding to the remote. I can operate the TV, but the DVR commands do not work. The green lights at the top of the remote flash from DTV to TV when I push any DVR buttons. The only solution I have seen for this issue is to reprogram the remote or reset the DVR. Obviously, if I am able to set the receiver to record, then get to the list and play the show I want to watch, the remote must already be properly programmed, so this solution does not make sense to me (also, I have performed these steps, yet the issue persists).
What is going on? And how can I keep it from happening again? It is frustrating to be in the middle of a baseball game and not be able to pause it or hit the replay button. (It kind of defeats the point of paying for a DVR service.)
Thanks in advance for any help!

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Posted on Jan 02, 2017

  • 86 Answers

SOURCE: Direct TV DVR "skipping" like a dvd

You have an internal hard drive error. You will need a new box.

Posted on Jan 22, 2008

  • 5 Answers

SOURCE: Direct TV DVR Recording Problem

call tech support & ask them to hit your box to reset it, in the meanwhile unplug it for 15 seconds

Posted on Apr 25, 2008

atang1
  • 734 Answers

SOURCE: Watching either tv or pre-recorded show and screen

Your TV overheated probably due to condensation on the circuit. Keep the TV on as long as you can to drive off moisture. Or always leave it on standby to avoid condensation.

Posted on Dec 02, 2010

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