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Water drips from the back of the refrigerator

Water drips from inside the refrigerator. I can't find the source, but it appears to be coming from the controls on the back of the ceiling of the refrigerator (not the freezer). We do not use the water dispenser/ice maker.

Could a drain be plugged? My manual does not indicate there is, but I would think there would be. Where would it be? Tomorrow I will vacuum the coils and see if that helps. If not, I will be buying a new one very shortly--this problem leaves water on the lids of everything!

This refrigerator is 20 years old--Model ET18HKXSN10

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1 Answer

  • Official Brand Answer
  • 362 Answers

Hello, unfortunately we are not certified technicians so we cannot advise you as to what may be causing the issue. We would recommend having a certified technician out to properly diagnose the Refrigerator. If you would like further assistance, please send your name, phone number, address, model/serial number and the date of which you purchased the appliance to Whirlpool_Reviews@Whirlpool.com.

Posted on Apr 18, 2017

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Master_Tech
  • 770 Answers

SOURCE: hotpoint refrigerator water dispenser not working, while ice maker, works slower

Check or replace the water filter

Posted on Jan 26, 2008

SOURCE: The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.

I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.

Posted on May 04, 2009

  • 142 Answers

SOURCE: water dispenser on front of refrigerator door does not dispense water. Ice Cube maker continues to make ice cubes. Defrosting doesn't fix problem.

Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

Posted on Jun 02, 2009

  • 403 Answers

SOURCE: ice maker is overfilling

It sounds like your water control switch is bad. Is this a commercial unit or residential unit. I need to no this as repairs are done differently. If you can let me also know the model if you can. Try turning down your water supply in the back. Only problem with doing this if the unit does not get enough water it could burn the motor. Let me know what you find. Thanks.
JimmyC

Posted on Sep 25, 2009

Sea Breeze
  • 4654 Answers

SOURCE: Refrigerator Freezer has ice forming in the bottom

I believe you just described a defrost condensate blockage that is causing the leaking. There are many reasons for this happening for example water leaking from a water supply line for the dispenser or ice maker, a in the defrost pan, water leaking and draining through the refrigerator cabinet, but most are caused by a defrost drain line blockage. Below is a link that may be helpful so try to take it all in and use the parts that most refer to your specific problem, Thanks Sea Breeze

Posted on Nov 19, 2009

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1 Answer

Hotpoint model #ctxy14epjrwh slow water drip from inside of the refrigerator. inside the top of the frig, center, there are several components that appear to come down from the freezer. the lowest one...


That water is from the melting frost of the automatic defrost cycle. Their is drain in the freezer behind the back wall under the evaperator coil that is blocked, so instead of defrost water draining it's pooling in the freezer or in some case espically on models with the freezer on the top,the water is leaking from the freezer vents into the fresh food compartment.
The way to clear the drain is remove back plate and remove all ice build up and GENTLY make a small hole in drain through then totally flush w/warm water.
The exact location of drain is under the coil behind back freezer plate in the centeroldtech2332_52.jpg

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If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

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water dispenser -Your water inlet valve on the back where the water supply comes in is probably leaking. disconnect the water line coming out of it and see if you have a slow drip. Try the dispenser to see if it's just drips after use.


ice maker - If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

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If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.
The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

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Even though it doesn't seem like it's coming from your freezer, morre than likely that's where it's coming from. At the back of the fridge there will be a drip tray that actually catches the water from the thawing freeze. One way to avoid access water is to simply turn down your freezer and fridge. Usually if they are number 0-10, both frigde and freezer should be set on the 5 level.

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This water comes from a plugged up defrost drain tube. Do you see like a cup at the back of your refrigerator connecting using a plastic tube in a hole at the back of your refrigerator ? This cup collects dripping water from your freezer during a defrost cycle - you will notice a hole above it on the ceiling - what drips into this cup and drains out back the hole in your refrigerator wall and into a long drain tube extending down into the drip pan at the bottom of your refrigerator, usually sits ontop of the compressor or in newer systems next to the condenser fan and evaporates. If this drain tube is plugged up with debris water will backflow back into your fridge and drip against the wall and under your cripsers.

During a defrost cycle (when you hear the sizzling sounds and all motors are off, open the door and you should notice water dripping.

If you can manually remove the cup yourself you can pass a piece of pipe cleaner or long cable and dislodge whatever is blocking it or if you can't do that you will need to have it serviced, sometimes there is a seal around base of the plastic tube it's best you don't touch or break it. Makes ure the cup is firmly connected and inserted into the hole, you can try raising the fridge a bit, the front part so it is slightly inclined to back. If all fails, have it serviced, it is a very simply problem easy to repair and common too.

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Check to see if the outer door gets hot at the edges. If not, It may not be auto-defrosting.
I would first check the water line first as this seems to be a more serious issue right now. The line is probably loose at one of the connections between the ice maker and water reservior.

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