Question about Whirlpool Refrigerators
Water drips from inside the refrigerator. I can't find the source, but it appears to be coming from the controls on the back of the ceiling of the refrigerator (not the freezer). We do not use the water dispenser/ice maker.
Could a drain be plugged? My manual does not indicate there is, but I would think there would be. Where would it be? Tomorrow I will vacuum the coils and see if that helps. If not, I will be buying a new one very shortly--this problem leaves water on the lids of everything!
This refrigerator is 20 years old--Model ET18HKXSN10
Hello, unfortunately we are not certified technicians so we cannot advise you as to what may be causing the issue. We would recommend having a certified technician out to properly diagnose the Refrigerator. If you would like further assistance, please send your name, phone number, address, model/serial number and the date of which you purchased the appliance to Whirlpool_Reviews@Whirlpool.com.
Posted on Apr 18, 2017
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Posted on Jan 02, 2017
I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.
Actual ice maker operation is independent of the fountain which is for dispensing only.
The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.
The next check would be Red/Black to Blue while depressing the actuator pad button.
Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.
The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.
Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.
Posted on May 04, 2009
Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.
Posted on Jun 02, 2009
SOURCE: ice maker is overfilling
It sounds like your water control switch is bad. Is this a commercial unit or residential unit. I need to no this as repairs are done differently. If you can let me also know the model if you can. Try turning down your water supply in the back. Only problem with doing this if the unit does not get enough water it could burn the motor. Let me know what you find. Thanks.
Posted on Sep 25, 2009
I believe you just described a defrost condensate blockage that is causing the leaking. There are many reasons for this happening for example water leaking from a water supply line for the dispenser or ice maker, a in the defrost pan, water leaking and draining through the refrigerator cabinet, but most are caused by a defrost drain line blockage. Below is a link that may be helpful so try to take it all in and use the parts that most refer to your specific problem, Thanks Sea Breeze
Posted on Nov 19, 2009
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