Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Top refrigerator not ccoling and bottom freezer

Top refrigerator not cooling and bottom freezer not freezing, evap fan is running, condensor fan running also, lights work - I'm stuck

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Check the condenser temperature when the compressor is running by hand it must be warm or hot if it is not then that means no refrigerant left in the system.This can be a possible cause.

Posted on Sep 27, 2009

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Hello, my LG Refrigerator (lmx28988st) is acting up. The fridge stays cold, but the freezer won't freeze (its stays around 45F). It has the french doors for the fridge, 2 drawers for bottom freezer.


Have you confirmed the freezer door switch is functional? If this switch fails to detect the door is shut (you may or may not get an alarm), the unit will fail to cool properly. Meaning the actuator will not allow cold air to be diverted to the freezer.

If all else fails, you may try contacting LG directly by clicking here:

LG Get Product Support LG


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I'm thinking you have a Bad fan. Not circulating air? You should hear the fan running when you open the door.

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1 Answer

Refrigerator not cooling.


No the evaporator fan not running has nothing to do with the compressor. I would suspect that you are freezing up over the evaporator because the fan is not running and when it ices up the air can not flow through properly therefore causing the refrigerator side to get warmer. Replace the fan and you should be fine. Take the back panel inside the freezer off and see if you are all iced up. If you bare then I would replace the fan . You also said the defrost heater did not come on. That will also cause a freeze up. Possible replacement of the defrost heater may be needed. Good Luck!

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1 Answer

RF265AARSXAC The freezer is not freezing.


looks as evaporator fan is working. have you ever clean condensor under the fridge. possibility it is pluged with dust and not allowing compressor to cool down.
Also check the fan at the back of the fridge beside the compressor. see if it is working

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the fan in the freezer section is called the evaporator fan. this fans main funciton is to blow cold air into the fresh food side. if its not running then you need to replace. make sure there is no frost build up on the rear wall in freezer section

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1 Answer

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put your hand on the body and feel if it hot if hot change fan if cool problem

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1 Answer

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is you compressor running? do you have heat in condensor check your the evaporator for a frost pattern..
let me know if you need help

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