Question about HP Officejet 5510 All-In-One Thermal Printer

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Paper Jam when it is not jammed. Can't print.

Originally, when trying to print it sounds as if it is trying to grab the paper, then it doesn't and does not print. Now, when turned on, the head keeps adjusting and it reads Paper Jam- Clear the paper jam. Can't even get to the point of trying to print. HELP - it is so frustrating.

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It could be an issue with the printer, make sure that there is no paper jam or check for any tiny bits of paper is side the printer, that could cause the issue.
However try reseting the printer
Follow the below steps to reset the printer;
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
This should fix the issue.

Posted on Sep 27, 2009

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Posted on Jan 02, 2017

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A 241.09 Paper Jam message indicates that the printer thinks a sheet of paper has jammed at the front of the printer. The jammed sheet of paper is most likely to be found in one of the paper trays or under the toner cartridge.
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Step Action Image 1 Open the printer paper tray (tray 1), and remove any jammed media you find there. pattlnk_10222007_1922-enus28872_24109paperjam1_t64x_en_us.gif 2 Open the front cover and remove the toner cartridge. Examine the area inside the printer and remove any jammed media you find there. pattlnk_10242007_159-enus28872_24109paperjam5_t64x_en_us.gif 3 If you have a duplex option installed, also remove the duplex access tray and remove any jammed media you find there. pattlnk_10302007_1559-enus28860_24x17paperjamduplex_t64x_en_us.gif 4 If you were printing from an optional paper tray, such as tray 2 or tray 3, open any optional trays, starting at the top, and remove any jammed media. Pull the print media either up or down. If it does not pull easily one way, try the other way pattlnk_10222007_1957-enus28872_24109paperjam3_t64x_en_us.gif 5 If you are printing from an optional 2000-sheet feeder, open the front door. Press the elevator button (A) to lower the tray. Remove any partially fed media from the feeder.
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pattlnk_10222007_2110-enus28872_24109paperjam4_t64x_en_us.gif
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