Question about HP w2558hc 25.5" Widescreen LCD Monitor

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I can't open HP MediaSmart Webcam

For the first few months I could access the camera with no problem, and since I was fooling with it constantly it was in my recently used programs list in the Start menu. But a while back the icon disappeared and when I try opening the HP MediSmart menu and click on video, it redirects me to Window Media Player.

There's another video program I can get to, but I liked the simplicity of the MediaSmart option. How can I get the icon back so I can use the HP MediaSmart webcam again? And why doesn't the HP MediaSmart menu take me where it's supposed to?

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  • HP Master
  • 826 Answers

W2558hc
what PC?
what OS? stated,
nobody can help you , unless the whole system is stated,
in details.
guess :1:
it wont work as supposed to because you have added other non HP software related to CAM, and they are in conflict.
remove that conflicting software
or do a HP OS refresh. using HP restore.

Posted on Apr 27, 2017

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6ya6ya
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Posted on Jan 02, 2017

The Joat
  • 81 Answers

SOURCE: HP Digital Media Archive Pop UP

If you are running windows xp, go to start / run . type: msconfig
Go to the start-up tab and see if you can find a reference to the "Digital Media" program and uncheck it.
Also look in the start-up folder in Start / All Programs for this program.
You can delete it from there. This does not remove the program, just does not tell it to start automatically. If you don't use the program, uninstall it.
Sounds like one of those ADD-ON programs that get installed with printers or cameras.

Posted on Jan 05, 2008

enda story
  • 61 Answers

SOURCE: adobe updater window flashing, allowing no access to open programs.

go to www.Adobe.com and download the lastes version and this will remove any old ones from your pc

Posted on May 08, 2008

SOURCE: My desktop HP Director does not want to open

Re-install software

Posted on Jun 21, 2009

kd6rhd56
  • 400 Answers

SOURCE: MEDIASMART WEBCAM HOW TO TURN IT ON

first check device manager to see if theres a mismatch ( the yellow exclaimation mark) next to the description of the component, if it fine then check add hardware app in windows to see if the system is recognizing it and if its functional. then check drivers for web cam , then the program in windows that starts the webcam, some progs place an icon on the screen to active the program.

Posted on Jul 12, 2009

Reveries87
  • 81 Answers

SOURCE: The MediaSmart webcam was working until I hooked

u need to change the resolution of the computer more than 1024x768> u do that by right clickin on the desktop> properties> settings tab> increase the resolution > click apply> then ok

Posted on Oct 10, 2009

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Solution to the HP Purple Web Cam Issue



This document is located on HP's web site concerning purple tint on certain web-cams.

This document pertains to certain HP Notebook PCs with Windows 7.
When using an HP ENVY 15 notebook PC webcam in low light conditions, images on the webcam may have a purple tint.The ENVY 15 Series webcams include night vision technology that is designed to operate in normal lighting conditions and optimized to operate in low and zero light conditions.The webcam night vision feature includes two Infrared (IR) lights located on each side of the webcam and behind the display panel bezel.
Low to zero light conditions will cause the webcam IR lights to activate. The IR lights provide illumination for low and zero light conditions and help prevent fuzzy images that are typically associated with operating standard webcams in low and zero light conditions.
Turn off the webcam IR lights. While some degree of purple tint may be present under low light conditions, turning off the webcam IR lights will reduce and in certain cases eliminate the purple tint.
  1. Select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam .
  2. In HP MediaSmart Webcam, select Settings > Display > Advanced Settings , and then click the Camera Control tab.
  3. Select the Low Light Compensation check box, and then click Apply .
  4. Click OK .
NOTE:Disabling the webcam IR lights will cause display images to appear darker in low and zero light conditions.

The webcam IR lights are also available on other webcam programs.
Refer to the software Help for additional information.
This document will be updated if additional information becomes available.

on Jul 28, 2010 | Computers & Internet

1 Answer

INTEGRATED WEBCAM HELP PLEASE...


You should be able to choose from the drop down in software. Try reinstalling. HP MediaSmart Webcam Software.
http://ftp.hp.com/pub/softpaq/sp50001-50500/sp50497.exe


HP also has this page that basically says to check device manager and refresh.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02452221#N972



Really hope this helps and GL.

Nov 02, 2012 | HP Computers & Internet

1 Answer

Cyberlink Youcam


The Cyberlink software for HP notebooks is within the HP MediaSmart Webcam software.
For HP MediaSmart Webcam v4.2 HERE and for HP MediaSmart Webcam v3.1 HERE.

Aug 19, 2011 | HP Computers & Internet

1 Answer

I just bought a Compaq Presario CQ56 115DX yesterday, and at the top, right above the screen, is a black rectangle which is suppost to be a webcam. I've been trying to get it to work, but it keeps...


  1. Click Start , enter Mediasmart , and click HP MediaSmart Webcam when it becomes available in the list.
  2. Once the application opens, you should see an image produced by the webcam.
  3. Click the Capture button to test the webcam's video quality. c01977625.jpg Click the Capture button again to stop the recording. In the right-column, double-click the video thumbnail to replay the video.
  4. Click the Snapshot button to test the webcam's photo quality. c01977626.jpg Double-click the photo thumbnail in the right-column to view the photo.
  5. Click any of the other categories to further test the webcam's capabilities with HP MediaSmart Webcam. c01977627.jpg
After successfully completing the tests, you may need to configure the webcam settings before using other webcam applications. To adjust the webcam settings, follow the steps below.
  1. Click the c01977628.jpgSettings button.
  2. c01977629.jpg 1 - Click the Display tab. 2 - Slide the black circle icon on the Brightness and Contrast bars to alter the webcam image. 3 - Click Advanced Settings to adjust other settings as needed.
  3. Click OK to save your settings.
Sometimes the webcam image will look different when used with a third party instant messenger application. If you need to adjust the webcam settings again, repeat the steps above with HP MediaSmart Webcam.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=52039&tmp_task=solveCategory&lc=en&dlc=en&cc=us&site=null&product=4308201&key=null For more Infromation visit this website :

Jun 19, 2011 | Computers & Internet

1 Answer

I recently just bought a new laptop (compaq presario cq56) it has a webcam and all but its says please turn on the webcam, how do i turn on the camera?


This document pertains to HP Notebook PCs with Windows 7 . A webcam is built into the frame above the display screen on some HP notebooks. Since there is no power button or desktop icon for the webcam, the only way to test and use the webcam is to open a webcam application. Many of the applications used in Vista, such as CyberLink YouCam and QuickPlay, are incompatible with Windows 7. However, HP offers the MediaSmart suite for Windows 7 which includes a webcam application. HP MediaSmart Webcam can record videos, take snapshot photos, add text and animations to the image, track your movements with an avatar, and allow you to adjust the settings of the webcam. Many people use their webcam in a video chat. You can use HP MediaSmart Webcam with most third party video chat programs. To learn more, see HP Notebook PCs - How to Set Up the HP Webcam in Your Favorite Messenger for Windows 7 .

Nov 08, 2010 | Cameras

1 Answer

How to get back my web cam drivers for hp dv9000au windows 7.... i used quickplay till i had windows vista... but nw since i have installed windows 7... i cannot access my web camera.... so pls help me...


Hi, Quick play would not work in Windows 7. When upgrading from Vista to Windows 7, some media programs are no longer compatible and will not be found in your Start menu. HP provides replacement programs for QuickPlay and other media programs with Windows 7 MediaSmart software. Plz go to below link and you will get all appropriate software?s of HP Mediasmart. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01929858&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN In this link you need to download the drivers used in HP mediasmart webcam and all other stuffs. If you find this helpful then Plz vote for me..Dreamkam

May 23, 2010 | HP Pavilion dv9000z Notebook

3 Answers

Webcam is part of laptop, how to use


Launch the MediaSmart Software WebCam features, to open the MediaSmart software webcam feature, double-click the MediaSmart icon c02015793.jpg on the desktop and then select the webcam icon c02030254.jpg from the MediaSmart task bar.

Mar 08, 2010 | Compaq Presario CQ60-212US Notebook

1 Answer

My hp mediasmart webcam isnt working


Hi,
Uninstall the HP Mediasmart webcam software from programs and features in control panel. Resatrt the notebook and install it from the following link:
ftp://ftp.hp.com/pub/softpaq/sp42001-42500/sp42222.exe
After installing the above you will be able to use the webcam.

Jul 31, 2009 | HP Pavilion dv2000t Notebook

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