Question about Maytag Neptune FAV6800AW Top Load Washer

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Dc show on display takes forever for spin cycle to complete

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If it?s a FVA6800AW or FAV9800AW you are not alone, I would bet you have a clutch malfunction. The FAV6800AW forum has many post with this failure issue. If you have basic mechanical skills and you don?t want to junk a $1K machine see this Post for DIY?ers regarding FAV6800AW or FAV9800AW with dc/UC unbalance errors. That post has the problem description and a link to a second post that I put together with a step by step repair process. If you don't want to DIY read the post and maybe it will help control cost to repair. Post back if you have more questions. Post back if you have questions

Posted on Sep 27, 2009

  • dh1200s
    dh1200s Sep 27, 2009

    Sorry here is the link to the post for dcUC errors Post

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Maytag neptune MAH8700AWW washer will not complete the spin cycle. It spins both directions but never goes past 6 minutes on the display. Eventually you get the "DC" error. It does this with or without...


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(&^%

Sep 15, 2010 | Maytag MAH6700AWW Neptune Front-Load...

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When it gets to the spin cycle it wont spin correctly the letters "dc" appear in the display window and it leaks water on the floor- sometimes if i turn the machine off then hit the spin button it will...


You may have a Tub Seal leak and I feel you definitely have Clutch Malfunction see this post Clutch Fix for the DIY. If you decide to go forward with a DIY fix I will try to help……Rich

Jun 23, 2010 | Maytag Neptune FAV6800AW Top Load Washer

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Washer appears to be going throught the wash cycle but the counter is not counting down and it goes no further than the wash cycle. Just continues to do this the whole time. Model # FAV6800AWW


Here are some handy links if you are going to DIY the fix.


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Are there any unbalance error codes to the LED display such as dC or uC?
When the washer stops can you place that wash load to a Spin Only Cycle and let me know if the Spin Only cycle completes. Are there any large tub swings in Spin Only cycle with that wash load that cause the Spin Cycle to stop with error codes dC or uC?

Let me know if you can to do some troubleshooting. It would require front panel removal so we can watch the Motor and verify it will rotate the Clutch Pulley CCW in the Spin Only Cycle. If you want to troubleshoot I will give you additional info to begin the process…….Rich

Apr 20, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag neptune FAV6800AWW top load washer gets to 32 minutes left and goes no further. It starts to cycle for about 5 seconds and stops for about 35 seconds... over and over and over


Is the machine in Spin Cycle when this is happening? What part of the washer selected cycle does the Cycle Status LED say the machine cycle is in.
If it’s in the Spin Cycle I think you have a clutch issue. Do you take any error codes to the LED console display such as dC or uC?
If you stop the machine in that cycle and do a Spin Only cycle will it complete?
Do you want to DIY the fix? Let me know and I will try to help…..Rich

Feb 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune topload model fav6800aww. does not spin


Thank you for posting your model number.

Are you taking error codes to the LED display such as dC or uC with fail to complete spin cycle?

Is the wash tub banging the sides of the machine at the start of Spin Cycle?

Will your FAV6800A complete a spin only cycle with no clothes in the wash basket?

If you are going to DIY the repair take a look at this step by step process Clutch Fix Post

Basic mechanical skill set and hand tools are all that is required. I can help you through the process just let me know what direction you want to go.

Links to the FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

If you can give me the first two digits of your serial number of your machine it will be 10 through 17?
Rich 250e3e4.jpg

Jan 27, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune FAV6800AW has dc code won't complete spin cycle


Hello julygirlrn,
Take a look at this post and see if you or someone you know has some very basic mechanical skills and can do a clutch replacement or roller clutch bearing re-lube. The dc/UC unbalance errors are a very common failure issue with the FAV6800AW/FAV9800AW clutch.
I have put together a step by step process to perform a clutch replacement process, this repair will get your $1000 machine back in service with a $50 dollar clutch replacement. Worse case you can give the repair person some facts and maybe control cost and speed to repair. I believe you will find you will pay $350 - $400 to have it repaired.
If you pay more than $50 dollars for the clutch you are throwing money away. Clothes Washer Clutch - 25001169
You can try this test just to rule out the TDS as the failure point almost all the time dc/UC unballance errors are related to clutch issues with this machine model.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.
Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
Press the Super Wash key display reads “in”…something like that.
Press Delicates the Display will show “UC” (Unbalance Closed).
Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
Press Hand Wash.
Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
We can turn on the drain pump in Service Mode to pump out excess water, let me know if you need help with that. The link I have in this post will send you to the Service Manual on this site in PDF format. I believe a lot of folks toss this $1K machine where a $50 dollar clutch replacement or an even cheaper Oneway roller clutch bearing clean up (if the bearings are rust free) will get the machine back in service.
Post back if you decide to DIY the fix and need help.
Good luck… Rich

Jul 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have an 2002 Maytag Neptune TL (FAV6800A) that won't spin. I replaced the clutch about a month ago. Worked great until now with same problem. Replaced clutch again,but won't work. Received advice from...


Hey Nick,

“”Received advice from one of your experts that it was a resistor problem w/instructions to fix. Opened my machine up and the mother board does not match””

That’s not the way I troubleshoot. Did you pull out the troubleshooting guide out of the console, while you had it open it’s good to have the schematic that’s all that advice was good for.

Do you take any errors to the display such as dc/UC while the wash cycle moves into spin cycle? If you run a Spin Only Cycle with no clothes in the wash basket will it complete the cycle? Does the wash basket spin at all in Spin Only cycle? If it does have you done a Tub Displacement Sensor check? I us this quick check to rule it out.

3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.

3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

3b. Press the Super Wash key display reads “in”…something like that.

3c. Press Delicates the Display will show “UC” (Unbalance Closed).

3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

3e. Press Hand Wash.

3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.


Rich

Jun 06, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

When it gets to spin cycle shuts off and shows uc or dc so i remove all clothes un plug and some times that works most time not


James,
The issue with dc/UC errors will only get worse. Take a look at this post and see if it will help you. Many owners of the FAV6800AW/FAV9800AW have experienced this issue. Root cause almost all the time is the one-way roller clutch bearings. There could be an issue with the Tub Displacement Sensor and there is a quick test for this I will attach the test in this post. If you have basic mechanical skill sets give it a try. I and others will try to help you thru the issue if you decide to go forward, post back if you have questions. Rich
3.0 Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is the Troubleshooting guide stored in your washer console or refer to the SM.


3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


3b. Press the Super Wash key display reads “in”…something like that.


3c. Press Delicates the Display will show “UC” (Unbalance Closed).


3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


3e. Press Hand Wash.


3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.




Jun 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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