Question about Dell 922 All-In-One InkJet Printer

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Printer won't take paper

I have a dell 924 all in one printer.When I put the paper in,I can hear it trying to catch it,but it doesn't.It says paper jam,but I've tried all the troubleshooters,and can't find a jam.My email is tayleigh72@yahoo,if you have any suggestions.
Thanks

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  • Anonymous Dec 18, 2007

    Same problem. The feed roller turns but doesn't move the paper. Cleaned the roller, no change. The roller doesn't seem to have enough tension on it.?

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Did you look in the back of the printer?
unplug from power?

Posted on Dec 17, 2007

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1. Unplug the power adapter

2.open the printer cover , look for any obstructions inside , lift the printer and shake it firmly

3.turn the printer upside down and gently tab on the base,.

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Do lemme know if that helps.
Bye.

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1 Answer

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