Question about HP DeskJet D2560 InkJet Printer

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Will only print color even though there is black ink left...If I set it to print with black ink, blank pages come out. I know there is black ink left so why doesnt it print when I set it to print black??

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Hi Mel,
It sounds like your print head could be blocked or the black cartridge has gummed up.
Have you tried taking the black ink out, put a rag over the hole where it would normally come out (carefully as it could go all over you) and gently shake the cartridge, then replace it back in to your printer.
Try printing in black and see if it helps, if not then i would be quite sure that its the print head, if this is the case then the only way would be to contact HP as I'm not sure if its possible to remove the print head or even if HP supply replacements.
I hope this helps a little
Mike

Posted on Sep 26, 2009

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