Question about Brother MFC 490cw Color Inkjet Multi-Function Printer
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Posted on Jan 02, 2017
SOURCE: replacing cartridge
Try turning off printer at power point, leave 5 to 10 minutes and turn on again, if still not regognised, try new cartridge and if that works, take the one that didn't work back for exchange.
Posted on Jul 03, 2008
SOURCE: have inserted new black ink
Some printers are proprietary, meaning any cartridge won't work even if they look the same they have to be purchased from the manufacturer of the printer.
Posted on Sep 16, 2008
Usually there is more than one cartridge empty when you receive this kind of problem. Try opening the top cover and check if the display changes - it should change to specify one (or more) of the color cartridges as empty. That one(s) should be changed too.
Posted on Jun 03, 2009
It sounds like the actual ink sensor has failed. You can check if it has a print head cleaning routine in the software on the computer. Most likely the actual ink sensor has died though, I've seen this many times. Call Brother to confirm, or maybe if it's still under any kind of warranty: 877-276-8437
Posted on Aug 08, 2009
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