Question about HP PhotoSmart C4385 All-in-One Printer

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"ink cartridge incompatible" message after using scan function

After i scanned some documents and then tried to print something, i got a message saying the ink cartridge was incompatible...i had done nothing to it, and was in fact printing with it prior to using the scan function of the machine. what do i need to do so it will print again? i know for a fact that i am not out of ink..

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U162 error on black ink cannon printer


This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.


If you need any technical help on printer then you can reach at http://www.vtechsquad.com/

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

This error occurs when printer fails detecting ink level or printer assume that no ink in the cartridge. We cannot use print, copy,scan, and fax function before the problem fixed. It's recommended for you to replace ink cartridge. To continue using the printer without replacing the cartridge we must deactivate ink level detection function. Be aware that printing in this condition can damage the printer while sending fax or scan is not problem.

Original source: http://ij-forum.blogspot.com/2008/12/error-message-check-ink-u162u163.html#ixzz2Cpr4Be1K

Nov 20, 2012 | Canon PIXMA MX340 Wireless Office...

1 Answer

Printer won't scan because it's out of ink


Unfortunately, all-in-one printers are printers/copiers. The scan to a computer function is a secondary function and the unit has interlocks to keep it from being damaged when the ink is out. There is a way to print with only one ink cartridge in place but this only allows print jobs from the computer. The copy and scan functions are locked. For details, see http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01673672&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=3742086#N2374 . See the section on Ink Level Indicator (!) and the bottom notch of the indicator blink fast and the Workaround: Print in ink-backup mode

You need a stand-alone scanner if you routinely want to scan to your computer without a printer ink level OK status report.

I wish that I had better news for you.

Cindy Wells

May 23, 2012 | HP F4480 All-In-One Printer

2 Answers

I am trying to scan a document, however the black ink is empty. It only shows the error message that I should refill my ink. Shouldn't I still be able to scan documents?


Must be using PG830 or PG40 50?

For Canon, if either color or black cartridge is empty or out of ink, "Scanner" doesn't work.

That's why your scanner is not properly working.

It's all connected... That's Canon.

Are you refill your cartridge by yourself?
Try "ROADINK" inkjet refill kit. No drill or sharp needles are needed.
It's not only easy to refill, you can have quality printing.

Check out my youtube video, will find how easy refill can be done.

Apr 20, 2011 | Canon MP490 InkJet Printer

1 Answer

Can u scan wthout ink cartridge(s)


The Scan functions on Printers/Multi-Function devices are independent of printing. Regardless of the status of your ink, you should be able to scan documents to your computer. You can only print it to other printer by saving it to your flash drive of course.

Feb 01, 2011 | Computers & Internet

1 Answer

My mfc240c says to replace the yellow ink cartridge but I don't want to spend money on that if the 'light bulb' is ruined. When I turn on the machine, I don't see any light for scanning or copying. ...


By the "light bulb," do you mean the scanner lamp? That lamp should only turn on when you are actually scanning, faxing, or copying a document. You should be able to still use the machine to scan and fax, even with the yellow ink empty. Try scanning a document to see if the scanner lamp comes on.

As far as printing or copying goes, you won't be able to print or copy anything until you replace the yellow ink, even if you try printing in black and white only.

Apr 19, 2010 | Brother Multi-Function Center MFC-240C...

3 Answers

Scan without replacing print cartridges on Epson Stylus NX410?


You actually can scan documents when you dont have ink. Instead you will have to activate the scan function from the epson driver/program instead of pressing the scan button directly on the printer. I had the same problem and it took a while to figure out.

Feb 19, 2010 | Epson Office Equipment & Supplies

1 Answer

My HP Officejet J6450 won't scan when it thinks it is low on ink.


A marginally performing ink cartridge can cause these types of functional problems. If the new (or refilled/reman/compatible) HP 74, 75, 74XL, or 75XL ink cartridge refuses to complete the printer alignment following cartridge installation, then the ink cartridge either has a connectivity issue with the flexible printed circuit cable (inside unit where cartridge mates with cable), rear cartridge contacts or cable contacts are dirty with ink residue, or the cartridge is suffering from marginal internal electrical performance.
These types of severe cartridge errors (i.e. refer to documentation / incompatible cartridges, print cartridge(s) problem, etc.) typically indicate the internal micro electronics of the HP 74/75 cartridge are damaged. The cartridges electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal micro electronics failure.
I suggest you first run a Tap 41 diagnostic test to check cartridges electrical health (this is a special forced service test; refer to Inkjet411 videos so you understand how to activate and read the HP OJ printer diagnostics print out).
http://inkjet411.retailinkjet.com/?page_id=544

Sep 06, 2009 | HP Officejet 4315 All-in-One Printer

2 Answers

Print cartridge prob [tri-color] refer to ... doc to troubleshoot


HP Officejt J4680 - All in one Printer from HP, whcih will have Printing, Fax, Scanner and Copier facilities.

Normal catridges recommened by HP are given below :

01. HP 901 - Black which will print 200 Pages.
02. HP 901 - Tri Colour which will print 200 Pages.
03. HP 901 XL Black which is a bigger one that will print 900 pages regulary.

This printer is most rugged one used by Home as well as in offices.

The follwoing message regarding this Printer taken from HP Website which gives information about the printer quality.


Enjoy the convenience of wireless connectivity with our Officejet J4680 All-in-One. You'll be able to print, copy, scan, and fax all from one device, plus print at speeds as fast as 28 pages per minute in black and 22 in color. And with our Officejet inks, you'll get high-quality printing at a lower cost per page than with a laser printer. Reliable and versatile
  • Print, copy, scan and fax with a single machine
  • Print fast, at up to 28 pages/minute black, 22 color##
  • Fax at speeds up to 33.6kpbs
  • Streamline big tasks with the 20-page automatic document feeder and 100-sheet paper tray
  • Preserve important documents for decades without fading1
Solution:

Please use the originai catridges for this printer and there will not be any issues.

In spite of this, the problem continues, please call the local HP Authorized Printer vendor to solve this problem.

If the Printer is under warranty, you will get a replacement printer with same or the higher configuration which is available in the market.

Jul 21, 2009 | HP Officejet J4680 InkJet Printer

1 Answer

Can't scan when of Ink! What is the small black cartridge for?


You must have ink installed to scan.

Small cartridge is a print head.

Jan 26, 2009 | Canon PIXMA MP610 InkJet Printer

2 Answers

Epson RX600 will not scan or nuthin' with empty ink cartridges


I cannot help about the Printing problem, because it seems it needs to have all the catridges with some ink to Print.But i can help you about the scan problem.I was having the same issue as you and gave up trying to print, but when i needed to scan i realized the printer didnt let me touch any of the buttons, repeating the same message "change catridge".If you use the EPSON SCAN application that comes with the printer, it lets you scan directly from the PC. It takes longer, dont know why, but at least it scans.I hope it helps.

Jan 10, 2009 | Epson Stylus Multifunction Printer/...

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