When the system was first turned on, (no route plugged in) as you drove along, it showed the graphics of the highway, surrounding roads, speed, etc. Now, it simply has a dark blue screen and says: Current position: I81 NB it gives your speed and that's it. No graphics, no map of the highway you're on, nothing. I've pushed the reset button; no difference. How can I reset this or get it back to the way it was?
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I assume it works ok in the U.S., and most of Mexico. Assuming that, it will be one of two things. 1. Either the locations are not programmed into their software, or you need an update to your GPS. My guess is that they haven't updated yet. I would message Tom Tom to let them know your concerns- sometimes the squeaky wheel gets the grease. Good luck, know it's aggravating.
unless you update maps on a regular basis (once a year or) new roads may not show on screen, the Map updates are not free,Garmin charges about $100 USD, the other issue is that not all the roads in the USA are in the software, so this can happen, the system is not perfect but it is good, just wanted you to knopw that Nextar doesn't have any updates, other do like Garmin and Tomtom.
If you want to coerce the routing a bit, set an intermediate point along your preferred route. Start by setting your real destination (e.g. Montreal). Next, go back to the main menu and pick a spot along I89. Designate it as the "via" waypoint. If you usually take a break somewhere, that's a good choice. The nuvi will route you from home (CT) to the waypoint, and on to Montreal. I agree that it would be nice if one could specify preferred highways (or those to avoid), but that's not among the available features.
Don't believe everything you see on a GPS.
Garmin does not update their maps as they should; I found this even after I purchased their map update. I drove 48 states in a big rig, over many new roads not found or shown on the Garmin maps. My streetpilot usually went into a hiccup mode, recalculating -- recalculating -- recalculating. All the while, it tried to get me to detour on whatever spurious local roads happened to show up along the way.