Question about Sony Cyber-Shot DSC-S90 Digital Camera

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Sony Cyber-Shot DSC S90 lens problem - fix or buy new?

The lens no longer moves when initially on power up the message "access" appears then eventually will say turn power off and on again. The lense is stuck in the open position. Clearly the lense mechanism is toast. Is this worth fixing or is it best to shop for something new?

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  • suzeeq Dec 21, 2007

    The lens no longer moves when initially on power up the message
    "access" appears then eventually will say turn power off and on again.
    The lens is stuck in the open position. It looks like the lens was bent and now it won't go in or out. Is this something that can be fixed easily?

  • Anonymous Feb 10, 2008

    I have the same problem!

  • Anonymous Mar 26, 2008

    ugh i have the same problem, i loved this camera i miss it

  • Anonymous Jun 15, 2008

    Lens stuck open. access, turn camera off then on again. not fixed.

  • Harry Alexander
    Harry Alexander Jul 03, 2008

    My Sony Cyber-Shot DSC-S90 dropped from my hands and fell with the lens hitting the ground.

    Though there are no signs of a physical damage, it is noted on close view that there is a slight misalignment of the lens which has made it to stick.

    So, it no longer zooms in or out and I can no longer take pictures.

    What do I do?

  • iram450 Aug 09, 2008

    I have the same problem it is on a slight angle and i cannot find a shop where they fix it i love this camera can anyone helpĀ 

  • svietaz Aug 12, 2008

    every time i want to turn on my camara i would have to sack the camara down because the lense get stuck and if i dont do that i would get a messages saying "turn the power off and on again" what should i do



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I have this camera and it's been broken for a while, I got sand in the mechanism when I was on the beach. (Yes, quite dumb, I know).

I'm a completely a-technical guy, but without anything to lose I opened it up (4 screws, 1 of 'em next to the batteries).

Inside, I lifted the black hatch on the bottom left of the lens. (2 screws). There are 6 (white) cogs of different sizes underneath, which connect to the main (black) cog which extends the lens. Under the white cogs is the motor for the lens, but unless you get absolutely no buzzing or anything when turning the camera on (which would mean your motor is toast) you don't need to go there.

I made a schematic drawing before taking out all the little cogs and sprockets and whatnots. I cleaned them one by one with a needle and put them back using tweezers. I tested it by pushing the main (black) cog with the needle, clockwise, and pulling out the lens manually. It came all the way out, whereas before it didn't, so I closed it back up, and it was fixed!

Good luck.

Posted on May 28, 2008

  • Mohsyn Jun 05, 2012

    can u share the schematic if u still have?


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Thankyou for the solution i tried moving the lens left right & pressing the zoom button. It said access & then turn power on off, I turned it off, the lens moved back in, its working normal...fingers crossed.

Posted on Oct 04, 2011


My problem is it won't opoen at all so I will try the memory cleanup first before the sand one (I might have exposed my cybershot to both...) well thanks all and hope I fix my cam as I love it as well. Great exposure and excellent focus. Good ole Mr Zeiss...

Posted on Aug 07, 2008

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I have had this camera just over 2 years and in the last 6 months the lens has gone on it twice. I took it to be repaired, it worked for a month and now the lens won't go in at all no matter what I do. Luckily for me it's still on warranty, so I am going to ask for a new one as this problem has occurred again in such a short time without it having being dropped or abused in any way. I'm glad to see that I am not the only one with this issue. If it wasn't such a good camera I wouldn't care but I really like it.

Posted on Jun 15, 2008

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It may also be that you have a lot of pics stored in your memory stick and it takes a while to turn on. Mine did the same thing, I have a mem. stick in mine, and it says it holds 3000 pictures, but when i got to 700, (yeah, not much of a its like the cam hung up on all that storage before opening its lense.

Clean out your mem card, see if that helps, it helped me.

Posted on May 06, 2008

I had this same issue, the lens was stuck out. I pushed the lens gently left, right, up, down and pushed the zoom button and eventually the zoom worked and pulled the lens in and now it funtions as normal. Good luck!

Posted on Apr 11, 2008

I had this same problem when I sat the camara down on the lens without it being closed. I has to send it to the Sony due to it still being under warranty now the camera will not stay charged no matter what kind of battery I use it shuts off and shows a dead battery picture.

Posted on Apr 05, 2008

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Sony Cyber-Shot DSC S90 lens problem - fix or buy new?

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My sony camera gives this message and lenz will not close.

    This message appears when the lens assembly start malffunctioning. Therefore, You have to replace the Lens Block Assy. For this plz contact any nearest Sony Service Centre nearby to u.
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